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Old 12-30-2007, 07:24 PM   #1
lildancer054
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Default Unanswered: Help! My new pet isn't loading and my room is freezing!!!

Hi...
I just got a webkinz dalmation last night, and I registered it.
Being my 11th pet, I didn't receive a new room so Pepper(my dalmation) was placed in a random room. This room is not loading. I believe it is my bathroom since I have an antique sink. I can not get into any other rooms with him, so I can only see him in the clubhouse. I did recieve the psi, exclusive, and 1,000 kc coin, but still...
If anyone knows how to fix this, that would be great- I would like to see my dalmation and make him a new room. If anyone knows when the glitch will be fixed that would be good too.
Or should I just contact Ganz?

Last edited by webkinz_addict054; 12-30-2007 at 07:46 PM..
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Old 12-30-2007, 07:57 PM   #2
okey dokey artichoky
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

I would contact ganz about it. Is there a lot of stuff in the bathroom? I read somewhere here where you don't want to have over 75% of the room space used.
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Old 12-30-2007, 08:14 PM   #3
Ruby4224
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

From what I have read on other posts, the antique sink has caused some problems. I would email GANZ for help.

I hope someone else comes along that has had this problem that can give you better information.

If you do get in there, I would put the antique sink in the dock until the problem is resolved.

hope that helps.
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Old 12-30-2007, 09:43 PM   #4
VaryK
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

Snap, I just bought an antique sink. I had all kinds of problems placing it last night, and now I can't enter my room. I was wondering what was going on!

Wish I'd read this sooner...
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Old 12-30-2007, 09:45 PM   #5
ebaywoman1
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

Wow. I'll be sure not to buy an antique sink. Hopefully Ganz will get the issue resolved.

I'm glad that at least you got your adoption gifts and your new pet is showing up in clubhouse. Congrats on the new adoption and good luck.
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Old 12-31-2007, 03:59 PM   #6
lildancer054
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

Well thanks, everyone...the email is support@webkinz.com right?
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Old 12-31-2007, 04:28 PM   #7
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

yes that is the email. and i know now not to get an antique sink. lol
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Old 12-31-2007, 05:53 PM   #8
Megan1011
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

if that doesn't work check on your computer memory. that could also be a problem. i was having that problem and doing so worked really well!
Old 01-01-2008, 04:38 PM   #9
lildancer054
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

ha, that's a veryy good point. I was always get things saying "Your virtual memory is too low" but then when I delete something, it appears back, but I don't think that's the case because it didn't work on my cousin's computer or my friend's, but good advice and I emailed ganz so I'll wait and see!
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Old 01-02-2008, 06:11 PM   #10
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Default Re: Help! My new pet isn't loading and my room is freezing!!!

i have not gotten my German Shepherd into my room since i have adopted him why did they just have to put him in my bathroom ya know
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