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Old 02-18-2009, 03:23 PM   #11
Gifted
 
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Default Re: Help for my granddaughter

That never happened to me.. Just call Ganz and tell them that all those things are not working for you.
Then they MIGHT help you... they haven't be very kind to me....
I hope you get it fixed!
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Old 02-18-2009, 04:43 PM   #12
Happy Holidays!
Gift Guru
 
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Default Re: Help for my granddaughter

Here are two numbers I have if you can get through. good Luck....1-866-932-5469 and 1-800-724-5902. Keep calling they have been busy all day.
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Old 02-18-2009, 04:47 PM   #13
OOO Ghostkinz!
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Default Re: Help for my granddaughter

AW, tribble, I feel your agony I am one of the unfortunate ones who has an account in that same server. It tells me that all of my dailies are done and I am also experiencing some serious lag-time in the others. The Charm forest can take upward of 5 minutes when I find a key (who would have EVER thought I would dread finding a key )
We just have to wait it out. It is not your computer and there isn't anything you can do to remedy this. You will just have to ride this one out with the rest of us unlucky users.
It is a Ganz issue; not a user issue.
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Old 02-18-2009, 04:53 PM   #14
Don't get knarky wit
Webkinz :)
 
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Default Re: Help for my granddaughter

Well I'm sorry this is happening...

It's probably just a glitch, and Webkinz should be working on it...but to be safe she should change her password, so nobody can be hacking. Good luck!
Lyssa45 is offline Female
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