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Old 03-31-2009, 07:44 AM   #1
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Angry Unanswered: HELP! My garden wont load!!

I have been having problems with my garden! It wont load! And every time it doesn't load, i need to log out and log back in! Any suggestions?
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Old 03-31-2009, 07:45 AM   #2
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Default Re: HELP! My garden wont load!!

Are you able to refresh your page maybe? Or try deleting your browsing history...sometimes that helps my loading issues. These are the only tow suggestions I know....I hope one works for you!!
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Old 03-31-2009, 07:53 AM   #3
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Default Re: HELP! My garden wont load!!

How big is the garden? When I first started with mine, I covered nearly the entire room with plants. I had to call Ganz to get them to fix it because it kept messing up (also new pets got stuck in it). The rep recommended not have more than 3/5 of the room covered in plants.
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Old 03-31-2009, 08:18 AM   #4
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Default Re: HELP! My garden wont load!!

View Post Originally Posted by white5072
How big is the garden? When I first started with mine, I covered nearly the entire room with plants. I had to call Ganz to get them to fix it because it kept messing up (also new pets got stuck in it). The rep recommended not have more than 3/5 of the room covered in plants.
I have 97 plants in mine with nothing else in the room and everytime I adopt 1 new pet I make sure that i put them right away in a pet designated room because once I adopted several pets at once without doing that and they all ended up in one of the gardens and it was horrible because not only was I locked out of that garden I also couldn't see what the new pets looked like and I really wanted to! So unless you are really careful with your pets like I now am do keep all rooms not just gardens with extra space in them.

The good news is I have found that if you get someone to call Ganz/call Ganz then they can fix it right away for you.

1 866 932 5469 I believe is the number I have written down on my Webkinz notes page.

Call right away and hopefully you can get back in before you have to dig up all the plants and start the garden again!
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Old 03-31-2009, 08:20 AM   #5
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Default Re: HELP! My garden wont load!!

Is it just your garden yard??

If it is.. you may have a bunch of stuck crops... happened to me before.. One of my garden yards wouldn't load and I placed a call to Customer Service... I was told several of the crops were stuck. They placed them all back in my dock, LOL.. I had to replace them all into the yard, but at least the room loaded after that

If you think it may be stuck crops... you can fill out the Stuck Item for on the Customer Service page... but be prepared to have them all back in your dock...
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Old 03-31-2009, 09:05 AM   #6
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Default Re: HELP! My garden wont load!!

Have you tried leaving the "room" and then coming back? I find sometimes my crops do not load properly, and if I duck into one of my other rooms, and then come back, then sometimes that does it - especially when it doesn't work if I log back in and back out. Sometimes I have to physically have my webbies leave the garden. However, the suggestion of stuck plants is a possibility as well. I guess experiment and then call Ganz to see if they can fix it!
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Old 03-31-2009, 11:45 AM   #7
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Default Re: HELP! My garden wont load!!

You can always go to customer service and send ganz the info on the room. Webkinz® - I Keep Getting an Error Message

That is the link to the "my room won't load" form.
Good luck !!
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Old 03-31-2009, 12:15 PM   #8
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Default Re: HELP! My garden wont load!!

View Post Originally Posted by white5072
How big is the garden? When I first started with mine, I covered nearly the entire room with plants. I had to call Ganz to get them to fix it because it kept messing up (also new pets got stuck in it). The rep recommended not have more than 3/5 of the room covered in plants.
Well, i just got a new garden yesterday, so maybe that's the problem. But the thing is, that i haven't got any plants in the new garden, and my old one has plants in every single square thing. Mostly watermelons.
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