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Old 02-19-2010, 07:44 AM   #1
Dude, where's my
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Default Answered: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

Okay, so WINDOWS told me that I had like, a thousand trojans on my computer, but my anti-virus program, Kaspersky, didn't pick anything up. I mean, Kaspersky found a ton of phishing sites, none of which I go on, and I don't know what to do! Does someone have an answer?
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Best Answer - Posted by FIA
What you are actually seeing is an advertisement. It is trying to trick you into purchasing a virus scanner that you really don't need. You don't need to worry. You don't actually have any viruses on your system, at least, not from this.

Once before we had a problem with this ad showing up on WI and Justin was able to use information from our members to block it. If you see this advertisement on your computer, please make note of what advertisements are running at the moment it pops up. Justin can go into the system and block them from ever appearing again.

He can also use that information to file a complaint with the company that provides us with our advertisements. We are NOT supposed to be getting ads like this.

--FIA
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Old 02-19-2010, 07:53 AM   #2
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

Are you on Internet Explorer? Do a computer scan and try to get the virus off. It is probably that one that tries to have you buy the software to remove a virus. It just gives all those pop ups. If it is not showing up, as a virus it will whenever you restart the computer. Go ahead and block all incoming and outgoing internet while you restart and run your scan. Also if you can do a quick scan instead of a full scan first to get rid of most of it. For some reason that helped me once. Also make sure it checks the files that are hidden.
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Old 02-19-2010, 12:23 PM   #3
ould you?
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

Is it the one where they tell you the computer has gotten a virus and to run a free scan? Cuz that's the fake one, it puts the virus in. Click no, and even if it still works, keep exiting. Try virus scans. I've had it 4 times, the scans didn't pick up anything though, so they are just nuisances.
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Old 02-19-2010, 03:47 PM   #4
Dude, where's my
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

View Post Originally Posted by Amygirl8
Is it the one where they tell you the computer has gotten a virus and to run a free scan? Cuz that's the fake one, it puts the virus in. Click no, and even if it still works, keep exiting. Try virus scans. I've had it 4 times, the scans didn't pick up anything though, so they are just nuisances.
View Post Originally Posted by All4my5girls
Are you on Internet Explorer? Do a computer scan and try to get the virus off. It is probably that one that tries to have you buy the software to remove a virus. It just gives all those pop ups. If it is not showing up, as a virus it will whenever you restart the computer. Go ahead and block all incoming and outgoing internet while you restart and run your scan. Also if you can do a quick scan instead of a full scan first to get rid of most of it. For some reason that helped me once. Also make sure it checks the files that are hidden.
To both of you who helped, thanks so much +rep :]


Anyway, I guess that one is the fake one like Amy said -- I chose not to run the 'program' when my quick scan (Thanks All4my5girls) detected it. I think my computer is good now. Thanks to both of you!!
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Old 02-20-2010, 12:43 AM   #5
I'm Ashlyn (:
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

Ok get the antivirus protection called norton. Norton works really well. NEVER EVER get the free antivirus because they NEVER work.
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Old 02-20-2010, 10:37 AM   #6
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

View Post Originally Posted by starbucksfun
Ok get the antivirus protection called norton. Norton works really well. NEVER EVER get the free antivirus because they NEVER work.
Well, sorry, but that just isn't true. CNET and other sites review different antivirus programs and several free ones are recommended (i.e. Avast, Avira):



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Last edited by Webberlily; 02-23-2010 at 12:04 PM..
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Old 02-20-2010, 11:33 AM   #7
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

Be careful because some sites have bugs that say "Your computer is under attack Press "OKAY" to get rid of it" and then you press okay and it will actually download the virus on to the computer it's a trick!

View Post Originally Posted by starbucksfun
Ok get the antivirus protection called norton. Norton works really well. NEVER EVER get the free antivirus because they NEVER work.
Yes yes I have that! I love it too!

Last edited by Webkinz-Waffles; 02-20-2010 at 11:33 AM..
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Old 02-20-2010, 11:34 AM   #8
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

I have gotten fake virus warnings before and then I would get all scared but my brother did a scan and I wouldn't have any viruses at all. Maybe that is the same for you.
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Old 02-20-2010, 11:43 AM   #9
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

That same thing happened to me yesterday after I logged off ganz.com...It was a viris warning, I just x out of it and pulled up my McAffee to check and everything was ok.
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Old 02-20-2010, 11:50 AM   #10
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Default Re: Help! My computer is telling me I've got a ton of viruses/trojans, but my anti-virus isn't doing anything about it!

its a fake it does it about every 5 months on my laptop
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