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Old 02-08-2009, 05:59 PM   #1
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Default Unanswered: HELP! My carpet is brocken!!!!

Okay so I got the mountain goat and accidentaly put in the Winterfest carpet. now it won't come out! Is it perminant? Please say no!
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Old 02-08-2009, 06:08 PM   #2
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Default Re: HELP! My carpet is brocken!!!!

No...I doubt it is permanent. Hopefully it is just a glitch and it will be resolved soon. Good luck!
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Old 02-08-2009, 06:13 PM   #3
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Default Re: HELP! My carpet is brocken!!!!

The snowflake rug?

No, You can take it out.
Either GANZ needs to fix that, or maybe your pet is standing on it, hope you can get it out soon!
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Old 02-08-2009, 06:20 PM   #4
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Default Re: HELP! My carpet is brocken!!!!

Log in/out. it should reset itself so you can remove it.
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Old 02-08-2009, 06:22 PM   #5
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Default Re: HELP! My carpet is brocken!!!!

There has been problems with the 'edit' button on WW. That could be why you are not able to remove it, if you are talking about the round red Winterfest rug.

I would think that it will be fixed when Ganz is open again after the weekend.
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Old 02-08-2009, 06:23 PM   #6
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Default Re: HELP! My carpet is brocken!!!!

try loging out
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Old 02-08-2009, 06:50 PM   #7
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Default Re: HELP! My carpet is brocken!!!!

I did log out and no my pet wasn't standing on it. Hopefully a glitch with the carpet. I also tried moving other objects in the room around and they work.
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Old 02-08-2009, 07:18 PM   #8
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Default Re: HELP! My carpet is brocken!!!!

View Post Originally Posted by maggalina
I did log out and no my pet wasn't standing on it. Hopefully a glitch with the carpet. I also tried moving other objects in the room around and they work.
Well it sounds like you've tried everything. Hopefully your rug will become unstuck by itself or possibly fixed with the maintenance sweep tonight.
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Old 02-08-2009, 07:39 PM   #9
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Default Re: HELP! My carpet is brocken!!!!

View Post Originally Posted by maggalina
I did log out and no my pet wasn't standing on it. Hopefully a glitch with the carpet. I also tried moving other objects in the room around and they work.
I set up a new Egyptian room today and brought some new things into it.
Some of my things were stuck also. Logged in and out, cleared cache, even turned my computer off and on.
Some of the things (about half) are unstuck at this time.
I'm still working on the others. I'll keep trying. Otherwise I will put in a call to Gantz tomorrow to clear up the matter.

1-800-724-5902 Gantz.

Hope things clear up for you too.
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Old 02-08-2009, 07:49 PM   #10
no
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Wink Re: HELP! My carpet is brocken!!!!

View Post Originally Posted by kayembee
There has been problems with the 'edit' button on WW. That could be why you are not able to remove it, if you are talking about the round red Winterfest rug.

I would think that it will be fixed when Ganz is open again after the weekend.
That is true. You should contact Ganz if it becomes a problem. Once again: A problem to most solutions is contacting Ganz. LOL!
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