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Old 09-12-2008, 05:54 PM   #1
kaylaspot1996
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Exclamation Unanswered: HELP! My BullFrogs Code wont work!!

OMG!!!!
i just tried ot adopt Dexter and it says his code has been used!!!
HELP ME PLZ!!!!!!!!
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Old 09-12-2008, 05:55 PM   #2
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Default Re: HELP! My BullFrogs Code wont work!!

I'm so sorry, I suggest that you contact a rep at Ganz soon!

Good luck!
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Old 09-12-2008, 05:58 PM   #3
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Default Re: HELP! My BullFrogs Code wont work!!

Oh, no! If it says that it has already been used...then, well, it's just that.

By chance, was the code tampered with when you bought the pet?
Or has someone in your house already adopted it?

Whichever way, that or just someone putting in random codes and getting your bullfrog, I am so sorry. You need to contact ganz.
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Old 09-12-2008, 05:58 PM   #4
luv14webkinz
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Default Re: HELP! My BullFrogs Code wont work!!

why donn't you keep on tring? are you sure you typed it right? i really hope i helped, and sorry!
Old 09-12-2008, 06:09 PM   #5
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Default Re: HELP! My BullFrogs Code wont work!!

View Post Originally Posted by luv14webkinz
why donn't you keep on tring? are you sure you typed it right? i really hope i helped, and sorry!
The message said that it has ALREADY been used so no matter how many times they put it in, if it has already been used, it has already been used.
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Old 09-12-2008, 06:09 PM   #6
kaylaspot1996
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Default Re: HELP! My BullFrogs Code wont work!!

View Post Originally Posted by i <3 webkinz!
Oh, no! If it says that it has already been used...then, well, it's just that.

By chance, was the code tampered with when you bought the pet?
Or has someone in your house already adopted it?

Whichever way, that or just someone putting in random codes and getting your bullfrog, I am so sorry. You need to contact ganz.
No i just got home and no one else adopts them
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Old 09-12-2008, 06:16 PM   #7
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Default Re: HELP! My BullFrogs Code wont work!!

View Post Originally Posted by kaylaspot1996
No i just got home and no one else adopts them
Was the tag already tampered with when you bought it...like ripped, partially opened, anything that would make it seem that it had already been looked at?
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Old 09-12-2008, 06:16 PM   #8
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Default Re: HELP! My BullFrogs Code wont work!!

Did he have the tag properly secured to him?? W/ the ribbon and the plastic things through that hole?

I'd take it back to the store and demand another. I think they are no return, but I was in the store one time w/ a woman who brought hers back because the code was used.. her kid was crying, the lady was so mad. The manager ended up giving her a new one.....

There is a thing on the Ganz Customer Service ...That you fill this form out if you get the mesage your code is used....
http://customerservice.webkinz.com/cs/us_en/adi.php
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Old 09-12-2008, 06:17 PM   #9
kaylaspot1996
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Default Re: HELP! My BullFrogs Code wont work!!

No nothing was tampered it was just a normal Webkinz or else i wouldn't have gotten Dexter...
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Old 09-12-2008, 06:19 PM   #10
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Default Re: HELP! My BullFrogs Code wont work!!

i would contact ganz right away and see what they can do

Last edited by 2cool4u107; 09-12-2008 at 06:19 PM.. Reason: Automerged Doublepost
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