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I hope someone has an idea for me! My ds and I have an account that keeps losing KC. A couple of weeks ago first thing in the morning it was down a few hundred KC, then later in the week it was down 5,000 KC, now this morning it's down about 20,000 KC!!
Only my ds and I have the account info for this account. I can't think of a logical reason for this, it's terribly frustrating. I've tried to search WI to see if it's happened to anyone else, but I can't seem to find any info.
maybe someone knows his password and is buying stuff then sending it 2 their account. is there anyone on his kinzchat phone that he doesnt know? if so, delete them becaue they could hack your account. try changing the password and see if it keeps happening.
do an experiment and see if you try to send to everyone on your phone to see if it says that you sent to them today.. If it does and you have not sent you know someone from your phone is getting into your account. you might be able to narrow it down to a person that way. Look
in your rooms and see if stuff has been purchased that you did not buy. Make up an inventory of all items in your rooms -- or better yet -- take screen shots and save them-- The idea is to
locate were the money is being spend and by whom..
I hope this makes sense if not PM and I will try to explain better.
change ur password. and notify the total lost amount of cash to ganz. it happened to me and i lost 2,000 kc and some one stole my password. went shopping and tipped artein stuff. so nnotify and change!
Thank you for your suggestions. I did change the password this morning. How disheartening to think someone is stealing KC.
-Katrinka
My son and I keep only each other and my sister on our phone... All a hacker would need is a username... so if you do not know anyone on your list, or just added someone who invited you after playing a game or something together... I'd remove them... Just keep who you know on it...
Yes this is a ery bad problem it has happend to me untill I changed my pass Word but this might not even have to do with people getting your password! Somone migt havefound a cheat to hackin on your account or it could be that somone look when you were tiping your password hat means dont let anyone look! But if you think that hacking is the case report it to Ganz it has happend to many people! They can stop it look i Facts I think!
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I've tried to search WI to see if it's happened to anyone else, but I can't seem to find any info.
Re: Help! My acct keeps losing KC! 
I did change the password this morning. How disheartening to think someone is stealing KC. 
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