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Old 01-23-2010, 12:26 AM   #1
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Default Unanswered: Help! Missing place mat!

One of my Pearl Placemats from my pearl pup disappeared, and I knew it was there because I coldntput anything on the spot were it was supposed to be. But now it is not even doing that. Now it is just GONE and I can move the table and everything. Please help me get it back!
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Old 01-23-2010, 12:31 AM   #2
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Default Re: Help! Missing place mat!

that's happened to me once....I got mine back by leaving the room and returning....sometimes that works....but not always, my sandwich maker is still missing...

If it doesn't come back call Ganz....
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Old 01-23-2010, 01:18 AM   #3
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Default Re: Help! Missing place mat!

Oh ok... I guess I will have to call Ganz on Monday.... Thank you for the help!
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Old 01-23-2010, 01:42 AM   #4
Liw
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Default Re: Help! Missing place mat!

You might try this method:

1. Remove anything else that you have on the table.
2. Remove the table.
3. Place the table back in your room.
4. Log out and then log back in.
The missing item may have returned. This has worked well for me in the past.
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Old 01-23-2010, 01:47 AM   #5
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Default Re: Help! Missing place mat!

I would log out & back in. Good luck, you can email or call Ganz too!
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Old 01-23-2010, 02:40 AM   #6
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Default Re: Help! Missing place mat!

You could try filling out the "I've got something stuck" form at Customer Service of the front page of WW: [url=http://customerservice.webkinz.com/cs/us_en/ss.php]Webkinz
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Old 01-23-2010, 10:17 AM   #7
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Default Re: Help! Missing place mat!

I would exit through the doorway you entered.
Than you enter the same doorway again, back inot the room you have it stuck in.

Lets see if that works. Good Luck!

If it doesn't try this link.

http://customerservice.webkinz.com/cs/us_en/ss.php

Last edited by mickey26; 01-23-2010 at 10:21 AM..
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Old 01-23-2010, 11:33 AM   #8
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Default Re: Help! Missing place mat!

This same thing happened to me, but with my Purple Lava. (LOL You cannot imagine how scared I was to lost that!) I just tried moving things around it into my dock, and then I visited another room. Once I went back to the same room, it was there again!
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