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Old 05-29-2010, 05:25 PM   #1
Lil Kinz
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Default Unanswered: Help Missing Furniture

Does anyone know how to contact customer service about this problem?

I should have 3 beds in my furniture but they are not there. I removed one from a pet room yesterday and bought two more. None of them show up.

Ginni
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Old 05-29-2010, 05:32 PM   #2
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Default Re: Help Missing Furniture

The number for Ganz is 1-866-WEBKINZ; they're only open Monday through Friday though.
Good luck!
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Old 05-29-2010, 06:00 PM   #3
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Default Re: Help Missing Furniture

A link: [url=http://customerservice.webkinz.com/cs/us_en/cs_index.html]Webkinz
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Old 05-29-2010, 06:04 PM   #4
ould you?
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Default Re: Help Missing Furniture

Have you tried logging in and out and clearing your cache? Buz that's a common glitch. If they're still not back, then contact ganz
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Old 05-29-2010, 06:07 PM   #5
ill PM
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Default Re: Help Missing Furniture

The number for Ganz is 1.866.932.5469 - hope you get your beds back
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Old 05-29-2010, 09:03 PM   #6
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Default Re: Help Missing Furniture

It might be the Prehistoric theme. There have been a lot of problems with that.... or try clearing your cache. You can call Ganz if needed at the number (1-866-WEBKINZ)
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Old 05-29-2010, 09:58 PM   #7
Yello?
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Talking Re: Help Missing Furniture

View Post Originally Posted by Katherinee
A link: [url=http://customerservice.webkinz.com/cs/us_en/cs_index.html]Webkinz
Here I fixed the link. Webkinz
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