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Old 08-03-2007, 07:51 AM   #1
Lil Kinz
allicap is an unknown quantity at this point

Default Unanswered: HELP ME TOO!!!!

After the change in in the site. My white terrrier TURNED INTO a chocolate lab. I don't even have a chocolate lab on my account????

Has this happened to ANYONE? if so - how did you fix it??? ANY HELP WOULD BE MUCH APPRECIATED!

Alli
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Old 08-03-2007, 07:53 AM   #2
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Default Re: HELP ME TOO!!!!

I would email tech support at ganz I am sure they can fix it
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Old 08-03-2007, 07:58 AM   #3
kayeray
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kayeray has a spectacular aura about

Default Re: HELP ME TOO!!!!

Have you tried to log out and then back in yet?
If not, try that! If that still doesn't work then I would click on newspaper, contact us and then find tech support and let them know.
Kayeray
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Old 08-03-2007, 08:00 AM   #4
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Default Re: HELP ME TOO!!!!

I've not heard of anyone else with this problem yet. That's a very strange glitch. Try to email ganz. I'm sure they'll get it all figured out for you.
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Old 08-03-2007, 09:37 AM   #5
 
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Default Re: HELP ME TOO!!!!

email support@webkinz.com
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Old 08-03-2007, 09:39 AM   #6
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Default Re: HELP ME TOO!!!!

omg is the name still the same anything different
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Old 08-03-2007, 09:41 AM   #7
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Default Re: HELP ME TOO!!!!

Here are some things u could do.....

1 Call Webkinz at 1 800 WEBKINZ
2. Email them at support@webkinz.com
3. Log Back out and in
4. Don't Play with the pet!
katiepup is offline Female
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