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Old 07-14-2009, 01:46 PM   #11
Save Our Planet!
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Default Re: help me plz i lost my coupons in the W shop but i didnt spend them!!!!!!!!!1

If you log out, then back in, they should re-appear.
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Old 07-17-2009, 11:20 AM   #12
How many zeros?
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Default Re: help me plz i lost my coupons in the W shop but i didnt spend them!!!!!!!!!1

If you log out, then log in, you might have them back. If not-wait a little. Usually I find my missing items returned in a few hours. If none of that works, you should try calling Ganz.
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Old 07-17-2009, 04:16 PM   #13
Summer 2010!
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Default Re: help me plz i lost my coupons in the W shop but i didnt spend them!!!!!!!!!1

this has happened to me and i never got it back! and never presee the X button always press remove....
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Old 07-18-2009, 10:24 AM   #14
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Default Re: help me plz i lost my coupons in the W shop but i didnt spend them!!!!!!!!!1

Well, first of all NEVER click the big red X button. Those things always seem to have problems.

All you can do is log out, clear your cache and cookies, and log back on. If that doesn't work... wait a little while (2-5 hours) and then log back on to see if they are there. If not, you should call Ganz... not to demand your coupons back (because you can't get them back) but to tell them about the problem you experienced. That way, your helping to fix the site so it doesn't happen to anyone else. I hope this helps!

Oh and in order to keep the Please Help! Forum running smoothly... I would recomend chosing the best answer (there is a guide Justin posted if you don't know how to do it on this forum...) so that this thread will close and the new ones will remain on page 1. Thanks!!!
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Old 07-18-2009, 10:53 AM   #15
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Default Re: help me plz i lost my coupons in the W shop but i didnt spend them!!!!!!!!!1

I have had this happen when I click the X instead of remove. Everytime it has happened, I just log out and log back in and they are back in my dock.
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