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Old 12-12-2007, 07:19 PM   #1
Webkinz :)
LilyBelle is an unknown quantity at this point

Default Unanswered: HELP ME PLEEEASE!!!

Hi,
I am hoping someone can help me. I am not able to see my pets and I can't get into my rooms. Whenever it is loading characters, it says, "I am sorry, we are having trouble loading a required file. Please try again." Well, I have tried many times and it still does the same thing. Does anyone have any suggestions? Has this ever happened to anyone else? PLEEEASE HELP ME!!!!!
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Old 12-12-2007, 07:21 PM   #2
Holly4080
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Default Re: HELP ME PLEEEASE!!!

Hasnt happened to mee....Sounds like a glitch. Contact Ganz. Sorry....And good luck.
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Old 12-12-2007, 07:26 PM   #3
Webkinz :)
LilyBelle is an unknown quantity at this point

Default Re: HELP ME PLEEEASE!!!

Thanks! They are supposed to get back to me within 24 hours. I was just hoping someone here knew what I could do.
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Old 12-13-2007, 07:56 AM   #4
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Default Re: HELP ME PLEEEASE!!!

That happens to me in the curio shop.
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Old 12-13-2007, 08:01 AM   #5
Webkinz :)
LilyBelle is an unknown quantity at this point

Default Re: HELP ME PLEEEASE!!!

What do you do to fix it? I have defragged, did the cookies thing and the temporary files but it still does it.
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Old 12-13-2007, 09:47 AM   #6
Gifted
 
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Default Re: HELP ME PLEEEASE!!!

This is happening to me as well. I think that we should just be patient and wait for them to fix it. They have so much to worry about, give them a break.

Vanessa
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Old 12-13-2007, 01:19 PM   #7
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Default Re: HELP ME PLEEEASE!!!

Aww...I'm so sorry this happening to you.
I have seen posted that sometimes your
firewall or parental controls can cause
problems.
Would you mind letting us know what
happens?
Good luck!
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Old 12-13-2007, 03:43 PM   #8
caseycupcake
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Default Re: HELP ME PLEEEASE!!!

It may be a glitch, or your compter. Try logging on to a diff computer. If it works, it's probably your computer, if it still doesn't work contact Ganzz
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