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Old 03-22-2008, 11:51 AM   #1
Lil Kinz
kharv29rcr is an unknown quantity at this point

Exclamation Unanswered: Help Me Please!! New on WI

This is my first post on here and I need ur help... When I log into Webkinz, all my animals r there but I have no items at all in my house or in my dock and when I log into the Wshop there are no items for sale.. it says showing items 1 of 0. This has happened to me before and it was like this for almost 2 weeks before the problem fixed itself and one day I came back to everything in my house and I could buy items in the Wshop. I wrote ganz about it once and they told me someone got my password and deleted my stuff, but thats impossible because it all came back and there was nothing at all to even buy. Well its happened to me again and its been 2 days... has this happened to anyone else or do u guys know a way to fix it??? THANKS
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Old 03-22-2008, 12:03 PM   #2
Webkinz :)
KSJCLandS3914's Avatar
KSJCLandS3914 is an unknown quantity at this point

Cool Re: Help Me Please!! New on WI

You should go to the customer support on Webkinz and tell them bout this problem, except this time, tell them why it can't be someone else deleting your things.
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Old 03-22-2008, 12:12 PM   #3
Webkinz :)
potamess is on a distinguished road

Default Re: Help Me Please!! New on WI

After the items are gone try to empty your cache B$ logging back in. It has happened to me several times, for some reasons more on my XP windows computer than my Vista windows one. It appears to just not load the items. Logging out, emptying cache, and then logging back in helps mine sometimes. Also make sure your FLASH player is up to date.
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