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Old 11-08-2008, 05:55 PM   #1
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Default Unanswered: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

Hello,

I am helping my cousin who just adopted the webkinz snowman and the webkinz google:goo: . He accidently put them on the wrong account and so now we are swithcing them over to the other account.

Where it says account name do i put his excsting account that the sm and the google is or do i put the account he want to send it to??


And then should i call GANZ??
this is me right now!! AND SOON TO BE MY COUSIN.


I dont want him to loose his webkinz becuase he loves them very much.

kinzluvor

**he just walked in hope you answer soon. He's in a panic right now**

Last edited by kinzluvor; 11-29-2008 at 04:09 PM..
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Old 11-08-2008, 05:59 PM   #2
Angeliqueb33
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

I would call Ganz on this one because I didn't know you could switch pets from one account to another once they are placed. Good luck to you and let us know what happens.
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Old 11-08-2008, 06:01 PM   #3
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

I'm 99.9% sure you can't switch pets between accounts. Sorry. Call Ganz, they might help.
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Old 11-08-2008, 06:01 PM   #4
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

Hmmm... I didn't even know you could merge accounts! I would imagine you would put the username that you want the account to be-if you want it to be under his name or yours... but I'm not sure... you probably don't want to take my help, though.

Sorry I couldn't be of more help...
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Old 11-08-2008, 06:18 PM   #5
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

Never give up on your cousin`s webkinz.
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Old 11-08-2008, 06:21 PM   #6
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

I actually think it would be easier just to buy another of each, because I don't think it is possible to switch them! Sorry to hear about that. I entered some wrong on my girl's accounts, too, once.
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Old 11-09-2008, 12:53 PM   #7
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

thanks everyone! I called Ganz last night but they of course were put of the office

olny open through
monday-firday
9 a.m - 5 p.m.


GOSH GANZ I have a webkinz crisis on my hands!
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Old 11-09-2008, 12:55 PM   #8
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

What happeened?
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Old 11-09-2008, 03:20 PM   #9
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

I think you can merge accounts if one of them is new enough to be merged with another. That said, I have never tried doing anything other than adding new webkinz to my one account.
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Old 11-09-2008, 03:44 PM   #10
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Default Re: Help me!! Account issues questions!! TRYING TO SEND OVER PETS!!

Ganz is the only one who could deal with that issue. You'll have to wait to hear from them. Good luck!
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