| 09-19-2010, 01:11 PM || #7 |
Join Date: Feb 2010
| | Re: HELP!!! mazin hamsters trophy glitch!
wow, thanks for the info! we might just try that soon
Originally Posted by peanut123
This same thing happened to me when I won the Floor Follies Trophy and no trophy showed up in my dock. This happened on a Friday and I immediately deleted cookies and relogged back in and still nothing. I did the same on both Saturday and Sunday with still no trophy showing up. When Monday arrived, I called [notranslate]Ganz[/notranslate] on the phone and the operator logged into my account and verified that I did indeed finish the requirements needed to get the trophy and that there was no trophy on my account. She then awarded me with the trophy, logged out of my account and asked me to log in while she was still on the phone to verify that the trophy was now in my dock. When I logged back in I had the trophy. The woman I spoke to at [notranslate]Ganz[/notranslate] was extremely helpful and apologized numerous times for the glitch.
The best thing you can do is make a quick call to [notranslate]Ganz[/notranslate] because they will immediately fix the situation and make sure you get your trophy for all your hard work in aquiring it.
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