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Old 08-06-2008, 08:28 PM   #21
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Default Re: HELP Mac users!!!!

I have a Mac too and occasionally have the same problem, but quitting the internet and logging back on usually does it. I use Safari and it works fine. So does Firefox. But the My Page thing is only partially working for me today (but this is my first day with it so I bet there are problems on Webkinz side)

Ideas to try (several mentioned before):

* update your operating system
* update your Safari
* update Adobe

it could also be hardware:

* do you have high speed cable? (is it fast enough -- I had to have them update my cables once because I had earlier/slower cables that weren't fast enough)
* how old is your modem? When my old modem died and we replaced it (after the new cables) the new modem was much faster and allowed me to do things like the theater that before I could never open

I'm not very tech-oriented, these are just problems I have dealt with in the past. Good luck!!
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Old 08-06-2008, 08:31 PM   #22
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Default Re: HELP Mac users!!!!

I just updated Safari and am now showing the WW down for maintenance screen. I consider this progress. Hopefully everything will be fixed in the morning.

I have two indoor cats. Would love more but I've developed an allergy to cats! Won't stop me from having cats but will place a limit on how many I have at one time.
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Old 08-06-2008, 08:33 PM   #23
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Default Re: HELP Mac users!!!!

BTW -- looking at other threads the My Page problem is not specific to Macs -- a lot of people are having the exact same problem today

http://www.webkinzinsider.com/forum/...ml#post9644121
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Old 08-06-2008, 08:35 PM   #24
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Default Re: HELP Mac users!!!!

Lich74... what version system do you have... I've a PowerPC G4 and my Safari is V 3.1.2

I don't know how to find out what version or where my Adobe Flash Player is.... any suggestions?
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Old 08-06-2008, 08:36 PM   #25
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Default Re: HELP Mac users!!!!

Try downloading Mozilla Firefox. SOO MUCH easier and better
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Old 08-06-2008, 08:37 PM   #26
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Default Re: HELP Mac users!!!!

View Post Originally Posted by MamaWolf
I did need to update Safari... but I've done that now and I have rebooted and it's still crashing when logging in... it gets right to the front page where I see my pet and before it finishes loading it, it crashes. {sigh} I just don't understand. Safari is now version 3.1.2

Any other great ideas, I'm open.
Oh, then I don't know what is wrong.
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Old 08-06-2008, 08:39 PM   #27
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Default Re: HELP Mac users!!!!

I don't really care about the my page... I just want to get on and play!!! {sits quietly pouting}

---------- MamaWolf added 2 Minutes and 23 Seconds later ----------

Oh and I'm running 10.4.11, which is as updated as it gets without buy a new one... which I'm not going to do. Since it was working perfectly fine this morning... it's got to be on Webkinz side... I hope they fix it soon.

Last edited by MamaWolf; 08-06-2008 at 08:39 PM.. Reason: Automerged Doublepost
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Old 08-06-2008, 08:43 PM   #28
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Default Re: HELP Mac users!!!!

View Post Originally Posted by MamaWolf
Lich74... what version system do you have... I've a PowerPC G4 and my Safari is V 3.1.2

I don't know how to find out what version or where my Adobe Flash Player is.... any suggestions?
I'm using a MacBook with an intell processor. I'm running the same version of Safari as you. I googled Abobe flashplayer and updated it to version 9 for Macs with Intell processors. I don't know what I was running before.
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Old 08-06-2008, 08:44 PM   #29
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Default Re: HELP Mac users!!!!

I have system 10.4.11 too -- I'll bet it's the new My Page stuff that's creating headaches. Hang in there!
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Old 08-06-2008, 08:57 PM   #30
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Default Re: HELP Mac users!!!!

View Post Originally Posted by Lich74
I'm using a MacBook with an intell processor. I'm running the same version of Safari as you. I googled Abobe flashplayer and updated it to version 9 for Macs with Intell processors. I don't know what I was running before.
Did it work????? the new version 9 Adobe flashplayer???? I waiting with baited breath!
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