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Old 10-13-2007, 10:04 AM   #1
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blueseal13 is an unknown quantity at this point

Default Unanswered: help log in problem

please somone help im having a problem logging in today i try to log in my new reindeer but got logged out in the at the end.when ever i now try to log in it logs me out . but i found out if you hit the log out button in the top corner you can stay on but you cannt do anything and worst of all it said i dont have any charms and i cant go to my house

please help
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Old 10-13-2007, 10:08 AM   #2
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Default Re: help log in problem

I believe you are having these troubles because you are trying to enter in the reindeer. About 1\4 of the people that got reindeer were very lucky to enter theirs in, but the rest were not so lucky. You are just going to have to wait a bit longer for Ganz to recognize your code. But, don't worry, sooner or later you will be able to log in your reindeer

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Old 10-13-2007, 11:22 AM   #3
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Default Re: help log in problem

I have to agree,The rain deer has not came out yet! i think they don't want you to be the only person in ebkinz orld, wait till christmas and hey! At least you have your ebkinz in real life!

prond owner of 12 webkinz

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Old 10-13-2007, 12:22 PM   #4
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Default Re: help log in problem

This is very common, and i fell real bad about it, Like Geekdude said, its very common people have trouble with this Raindeer, Its a real sin, but i hope this would work form the glitch

First. Of Course contact Ganz about this! Its a really bad thing that happends,

Second. Try to Refresh your computor, (Right click, refresh outside any windows,)

Third. Still in trouble? try to turn off your comp, let it sit for awhile, or restart it, then log back on your computor,

I really hope this turns out okay.

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