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Old 08-06-2008, 08:22 PM   #1
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Default Unanswered: Help!!! Log In Page is all XXXXXXXX

My first page (webkinz.com) is fine. When I click on Log In I get the log in page with all XXXXXXXXX XXXXXXXX XXXXXXX. I can log in but I can't adopt my new lil' Kinz Blue Jay. The adoption page is all XXXXXXX. Does anyone know how to help me???? Thank you
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Old 08-06-2008, 08:24 PM   #2
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Default Re: Help!!! Log In Page is all XXXXXXXX

what i do is just enter my username and password and it usally logs me in!
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Old 08-06-2008, 08:28 PM   #3
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Default Re: Help!!! Log In Page is all XXXXXXXX

View Post Originally Posted by nuttienetz
My first page (webkinz.com) is fine. When I click on Log In I get the log in page with all XXXXXXXXX XXXXXXXX XXXXXXX. I can log in but I can't adopt my new lil' Kinz Blue Jay. The adoption page is all XXXXXXX. Does anyone know how to help me???? Thank you
Hi, please try clearing your cache and rebooting your computer. Once you get to the first page of WW, then go into the Customer Service page and then use their Log In. You should get in fine and be rid of all of your XXXXs. I hope this helps.
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Old 08-06-2008, 08:33 PM   #4
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Default Re: Help!!! Log In Page is all XXXXXXXX

This has been happening to be me too... Let me try what Conchy said. I'll get back to you if it works.
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Old 08-06-2008, 08:41 PM   #5
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Default Re: Help!!! Log In Page is all XXXXXXXX

My computer does this too -- but you can still enter the info, you just don't have the guides to help you. So first login, then at the adoption center enter the information -- I think you name you pet and pick out gender first. On the next page you enter your code and type the strange letters in, then you've entered your new pet. Now you click one of the XXXXX buttons below -- one button takes you to Webkinz World to meet your pet and the other to enter another code. I can't remember which one is which, but if you get the wrong one simply log on and go to your room to see your pet the usual way and your new items will be there. It's a little strange to do it with all of the XXXXX, but as long as you enter the information you can still do it. I've done it this way with eight webkinz.

The funny thing is, the adoption center is the only place I have the XXXXXXX problem.

I hope this helps! Good luck!!
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Old 08-06-2008, 09:09 PM   #6
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Default Re: Help!!! Log In Page is all XXXXXXXX

I know how to fix this.

Go to the Webkinz homepage. Instead of logging in, click "choose language." Then, choose your language, and your problem will be solved.

Last edited by -Lilypad; 08-06-2008 at 09:26 PM..
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Old 08-06-2008, 09:23 PM   #7
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Default Re: Help!!! Log In Page is all XXXXXXXX

View Post Originally Posted by -Lilypad
I know how to fix this.

Go to the Webkinz homepage. Instead of logging in, click "choose language." Then, choose your language, and your problem will be solved.
That worked PERFECT!!! Thank you so much.
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Old 08-07-2008, 10:48 AM   #8
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Default Re: Help!!! Log In Page is all XXXXXXXX

View Post Originally Posted by -Lilypad
I know how to fix this.

Go to the Webkinz homepage. Instead of logging in, click "choose language." Then, choose your language, and your problem will be solved.

Wow -- that worked for me too. Thanks so much for the tip. Adopting will be so much easier!
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Old 08-07-2008, 11:59 AM   #9
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Default Re: Help!!! Log In Page is all XXXXXXXX

try letting it load for a longer period of time that is wat i do wen that happens 2 me and it normanly works.
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