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Old 04-28-2010, 10:01 AM   #1
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Default Unanswered: help with kinzpost

I just kinposted 3 items from one acct to another. However, they didn't make it to the acct where they were supposed to go. I only have 2 addresses I can post to and both are my accts. Checked the other acct to see if I had accidentally sent them to the wrong acct and they are not there either. I am certain no one could have hacked my acct as no one is ever around my acct. Any thoughts as to what happened/what I should do, etc. I also checked the acct they were sent FROM in case I had accidentally cancelled the post and they are not there, either. They just went poof!!!!!!

Thanks, A3
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Old 04-28-2010, 10:13 AM   #2
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Default Re: help with kinzpost

What were you trying to send? Did you get any weird messages when you sent? If they were storage items (dressers, fridges), you cannot send more than one of the same storage units.

Did you log out of the account you sent from? Sometimes, if you log out and log back in, you will see your items in your dock if they did not get sent for some reason.

If you were already logged into the account you sent to, you need to log off and log back in to receive your package. Otherwise, it will take a while.
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Old 04-28-2010, 10:27 AM   #3
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Default Re: help with kinzpost

Have logged in and out a couple of times as I know sometimes that will correct a problem. Didn't get any wierd messages either. I was sending two student desks and a jumbleberry fields map for a new classroom I am putting together. They just went poof! Maybe the gods are telling me I need to get away from classrooms and such for a while. ?? ROFL!
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Old 04-28-2010, 10:38 AM   #4
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Default Re: help with kinzpost

Perhaps you accidentally sent it to one of your the people on your friend list? You could have accidentally clicked the wrong person?
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Old 04-28-2010, 11:00 AM   #5
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Default Re: help with kinzpost

I only have 2 people on my list and they are both my accts. I did check the other acct to see if I had checked the wrong one but they are not there either. Boh!
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Old 04-28-2010, 12:35 PM   #6
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Default Re: help with kinzpost

I've only kinzposted a few things, but often the mail doesn't show up until later in the day or even the next morning (under 12 hours). That's happened a few times.
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Old 04-28-2010, 12:58 PM   #7
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Default Re: help with kinzpost

Just called Ganz and they said it was because I have about 750 items in my dock. Most of it is food and I did manage to get it down about 120 but it is still stuck. I hadn't been having any probs though and my food has been about the same for probably 2 months. W store had 40% off on rice and I stocked up and then some. So guess I will just have to wait til the kiddies get some of the rice gone. I am not going to sell it off and waste money. Oh well.
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Old 04-28-2010, 01:09 PM   #8
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Default Re: help with kinzpost

View Post Originally Posted by ALBERTIII
Have logged in and out a couple of times as I know sometimes that will correct a problem. Didn't get any wierd messages either. I was sending two student desks and a jumbleberry fields map for a new classroom I am putting together. They just went poof! Maybe the gods are telling me I need to get away from classrooms and such for a while. ?? ROFL!
Wow I would hate to lose those items. Hope they will show back up at some point!
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