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Old 03-02-2008, 05:41 PM   #1
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Default Unanswered: HELP! Items in rooms are "frozen" in time

This has been going on for over a month. I have a pedistal and my Gem box sitting in the middle of a room and I can't touch them. The Gem box started on top of the pedistal. I can't move or remove them. When I click edit and try, my Webkinz walks there even though I don't have it on walk. The same thing is going on in my daughters account. She has two snow globes sitting where her dining room table is and we cant remove them either.

Anyone have an idea of what to do??

Thanks!!
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Old 03-02-2008, 05:44 PM   #2
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Default Re: HELP! Items in rooms are "frozen" in time

oh, i have to TC binders, my pets walks on them, I guess you ahve to keep them there......sorry

---------- heart1310 added 1 Minutes and 3 Seconds later ----------

Then, i had to buy two more for 50 KC$!!! so that = 100 KC$!!

Last edited by heart1310; 03-02-2008 at 05:44 PM.. Reason: Automerged Doublepost
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Old 03-02-2008, 05:45 PM   #3
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Default Re: HELP! Items in rooms are "frozen" in time

You can go to webkinz support and there is an option to pick items "stuck" in room. They take a little while to fix it, but they do. I'm waiting right now because my Polar Plunge trophy is stuck. Yikes! Good luck.
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Old 03-02-2008, 05:49 PM   #4
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Default Re: HELP! Items in rooms are "frozen" in time

*sigh* I've been going through the same thing too. I adopted my newest pet a few days ago (Friday) and it gave me a free room. I started decorating it and some items got stuck.
I ended up having a flower floating beside a table. I tried contacting Webkinz through the Stuck Items form and already sent 2 follow-ups but nothing happened. Yet.

You can try filling out the Stuck Item form on Webkinz ( http://customerservice.webkinz.com/cs/ss.php ), you can also call Customer service at one or both of these numbers:

1-866-932-5469
or
1-800-724-5902

Good Luck!
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