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Old 05-13-2009, 08:35 PM   #1
Diary Of A Wimpy Kid
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Default Unanswered: Help! Item Stuck In Webkinz World!

Please help! One of my items is stuck in my rooms. I have tried logging out and logging back in, and going to a different room but it is still stuck there and I can't remove it from my room! Does anyone know how to fix it or should I contact Ganz?
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Old 05-13-2009, 08:42 PM   #2
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Default Re: Help! Item Stuck In Webkinz World!

Contact Ganz under customer support & I have an item stuck!
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Old 05-13-2009, 08:46 PM   #3
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Default Re: Help! Item Stuck In Webkinz World!

I have an item also stuck but IDK what i put for my Bday and my other info!
I don't even know what item it is!!!! It was a blank square in my dock so I put it in my room and now it is a blue square I tried to log out and in now I am locked our of my room!!!!!!!!!!!!!!!!!!!!!!!!!1
UGH!! GANZ!
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Old 05-13-2009, 08:50 PM   #4
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Default Re: Help! Item Stuck In Webkinz World!

View Post Originally Posted by AtlantaBraves
Contact Ganz under customer support & I have an item stuck!
Thanks! I'll try that tomorrow.
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Old 05-13-2009, 08:52 PM   #5
countryboy12
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Default Re: Help! Item Stuck In Webkinz World!

I would say that is the Bear Tapestry. I just had that same thing happen to me today. If you telephone Ganz they will fix it while you are on the phone. The Bear Tapestry has locked everyone I know out of the room that it is put in. The Rep I spoke with was very helpful and fixed my stuck Cash Cow Trophies as well.

Give them a Call.
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Old 05-13-2009, 08:54 PM   #6
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Default Re: Help! Item Stuck In Webkinz World!

View Post Originally Posted by janibabes
I would say that is the Bear Tapestry. I just had that same thing happen to me today. If you telephone Ganz they will fix it while you are on the phone. The Bear Tapestry has locked everyone I know out of the room that it is put in. The Rep I spoke with was very helpful and fixed my stuck Cash Cow Trophies as well.

Give them a Call.
Thanks for the advice. It's not the bear tapestry actually, it's flowers that's stuck.
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Old 05-14-2009, 02:13 AM   #7
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Default Re: Help! Item Stuck In Webkinz World!

Often these things will resolve themselves after maintenance. Wait a day or two, or else try this: if the stuck item is on a table or pedestal try this trick: Remove the table/pedestal, then replace it in the exact same spot. Exit the room by walking out a door, then re-enter. Often this solves the problem. If it did, rearrange your room slightly, as objects have a tendency to get restuck in the same places. If it's stuck on the floor, and it doesn't go away after a few days, you'll have to contact Ganz.
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