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I adopted the Duck and its present (the whole box) is invisible, I can see a blank spot in my dock, but thats it. I'm afraid to open it for fear it will be empty. And the same thing happened to me with my webkinz day 3 box. Any advice please?
Do you think I should contact Ganz or will the problem work itself out
Oh and I have logged back on and off and used different computers, and if it helps it was the first pet on a new Asian account
Both of my sons reicieved the duck for easter and both boxes were invisible, we moved them into the rooms and they recieved there gifts.
Thanks so much, I may try it later if i can work up the courage, but the webkinz day 3 box is also invisible which makes me think all boxes will be invisible on the account? (which would be a huge pain) Has anyone had this trouble before?
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