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On Thursday night when I logged into my account ALL of my gems were missing . Now I can't even get on. The account says all sorts of reasons why I can't get on. I have about 15 pets and was getting close to my first crown.
The strange thing is that I can get onto my mom's account and my daughter can log on. When I go to the BFF list on my mom's acount and click on my user name it says "undefined." None of my stuff shows on my pages.
I don't want to lose my pets (have purchased all of them "15" since September 200.
I know that the Webkinz servers have been quirky for the past few days...people have been able to log in sporadically. Keep checking...you should be able to log in soon (fingers crossed) If not, Ganz can be reached by calling 1-800-WEBKINZ. Good luck!
Hi, I think you are probably having the same glitch as many people here on WI. Don't worry I'm sure all your gems are fine they were probably just missing because of the glitch that's been going around. Yes the email and phone # is here on the forum somewhere hang on and I'll see if I can find it for you.
Well first of all welcome to WI. Ganz is having a lot of problems since their maintence on Friday night and many people myself included are having all different kinds of problems. Your account should be fine and everything back to nornal once they get these cleared up. You won't lose your pets.
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