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I'm sorry to hear that, Ganz has been getting a lot of those reports. I know that my cousin cannot log into her account, there are a lot of glitches and problems going on this month! All that you can do is contact Ganz, they have fixed a lot of my problems! I actually have a whole folder in my yahoo e-mail of e-mails I have sent Ganz and messages they have sent me about Webkinz. I keep them for reference. A lot of my animals are stuck and it is really annoying, so all you can do is contact Ganz, I also think that you cannot e-mail them anyone, I might be mistaking.
I'm having problems also I did what you said to do webkinzfreak011 and I'm still unable to log in at all. I'm so bored this is the only thing I do is play on Webkinz world. I get to the place where you are supposed to put your User ID but it still shows that it's loading. Ganz really needs to get all these problems fixed.
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