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Old 03-22-2009, 12:40 PM   #1
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Default Unanswered: Help...I'm confused

Lastly when I place any accessories in my WW rooms, they get stuck where I place them. When I try to move them into there proper place, I am not able to edit the item in the room. It only happens with the accessories and not the furniture. Is there anything I can do?
Thanks to all:chi:
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Old 03-22-2009, 12:44 PM   #2
krqcmom
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Default Re: Help...I'm confused

That's odd - does it happen in every room or just one? With all your accessories?

I had a turkey that kept getting stuck under the table - it looked really odd - but I haven't heard of all accessories getting stuck.

Is the room very crowded?

Do you have a lot of stuff in your dock?
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Old 03-22-2009, 12:49 PM   #3
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Default Re: Help...I'm confused

When you put the furniture in your room, and it looks like its half there, move it slightly and it will pop it.

Hope I helped!

~krislia
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Old 03-22-2009, 03:08 PM   #4
ilovedog703
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Default Re: Help...I'm confused

If you go to customer support on the webkinz screen and choose something stuck they usually fix it within 24 to 48 hours. I think it is just on of those things. Nothing you did.
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Old 03-22-2009, 03:12 PM   #5
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Default Re: Help...I'm confused

Mine has been going to the floor when I leave the room and come back. It does it to the whole house. If I log out and then loggin, it's where it is supposed to be. Its been doing this all week.
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Old 03-22-2009, 03:23 PM   #6
wackywhoplays
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Default Re: Help...I'm confused

If you'll click on the link on my siggy, I've written a thread about how to unstick a stuck item. What you can do is try logging off, clearing your cache, & logging back on. If you still have something stuck on the floor, you'llhave to cantact Ganz to get it unstuck, either by filling out their form or calling them. I've explained it on my thread. good luck
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Old 03-22-2009, 03:45 PM   #7
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Default Re: Help...I'm confused

I suggest doing what Momwhoplays suggested. That's probably the best
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Old 03-22-2009, 04:55 PM   #8
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Default Re: Help...I'm confused

View Post Originally Posted by Jarrah
That's odd - does it happen in every room or just one? With all your accessories?

I had a turkey that kept getting stuck under the table - it looked really odd - but I haven't heard of all accessories getting stuck.

Is the room very crowded?

Do you have a lot of stuff in your dock?
I only have 40 items in my dock. It happened in two rooms. I purchased two plants to put on the side tables and they are on the floor. When I try to fix it, it doesn't let me and goes back to the walk mode. I also purchased the rare column and when I placed it in another room I was decorating it got stuck there and I can't seem to move it. Any clues ????

View Post Originally Posted by krislia
When you put the furniture in your room, and it looks like its half there, move it slightly and it will pop it.

Hope I helped!

~krislia
The problem is that I can not move it at all, not even "slightly

View Post Originally Posted by momwhoplays
If you'll click on the link on my siggy, I've written a thread about how to unstick a stuck item. What you can do is try logging off, clearing your cache, & logging back on. If you still have something stuck on the floor, you'llhave to cantact Ganz to get it unstuck, either by filling out their form or calling them. I've explained it on my thread. good luck
Oh..thanks, that sounds like a plan that works . I will go try. Thank you again

View Post Originally Posted by Twilightly
Mine has been going to the floor when I leave the room and come back. It does it to the whole house. If I log out and then loggin, it's where it is supposed to be. Its been doing this all week.
Thanks for letting me know...it has been misbehaving lately-lol!
idog1995 is offline Female
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