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Old 11-15-2008, 09:28 AM   #1
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Default Unanswered: Help! I used the code for my pets name!

I accidentally typed in the code for a pet as his name! When I noticed it, it was too late to go back. (The funny thing is my sister in-law did the exact same thing!) Can't someone who views mypage steal my account with that code?
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Old 11-15-2008, 09:31 AM   #2
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Default Re: Help! I used the code for my pets name!

Wait, you mean that his name is his secret code? Woah I'm not sure what you can do, maybe you can call GANZ and they'll remove your pet from your account. I don't know, though, sorry.
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Old 11-15-2008, 09:39 AM   #3
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Default Re: Help! I used the code for my pets name!

wow i can't tell you how many times i have seen this problem. but how did you register the pet if you typed the name in for the code? or did you just never type in the name?

to answer this problem i suggest that you take off that feature on your my page and not use it. Also, i do believe that on mypage you only see the account's first 3 letters. so, you will be safe.
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Old 11-15-2008, 09:40 AM   #4
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Default Re: Help! I used the code for my pets name!

You can set your preferences so that not everyone can see your page in WW. Until you are able to contact Ganz, I would suggest not 'playing' with that pet.

Several people have done the same thing, and Ganz has always helped correct it.
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Old 11-15-2008, 09:41 AM   #5
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Default Re: Help! I used the code for my pets name!

Maybe you can call Ganz and ask them if you can change the pet's name? I'm not sure..
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Old 11-15-2008, 09:57 AM   #6
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Default Re: Help! I used the code for my pets name!

Okay, don't play with that pet. At all, until you call/email Ganz explaining the situation. I assure you they will either take off the pet, and let you register it again, or change the name. But, if you play it, yes, someone COULD get the code and get into your account, so stay off that pet until the issue is resolved.
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Old 11-15-2008, 10:01 AM   #7
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Default Re: Help! I used the code for my pets name!

On My Page, click edit, then click hide on everything that gives away your pet's name. And never go in the clubhouse with that pet or invite anybody over unless you're sure that that pet is out of the way.
Sorry, I don't know how to change your pet's name, sorry!
Old 11-15-2008, 02:30 PM   #8
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Default Re: Help! I used the code for my pets name!

View Post Originally Posted by sea magic
but how did you register the pet if you typed the name in for the code? or did you just never type in the name?
I was going so fast I typed in the code first, then the name where I was supposed to put the code. It said "wrong code", so I just went back once and typed in the code again, (not realizing yet what I had done). Then when it was finished, I saw the name for my pet was not what I intended. I think I was putting on something like 6 pets all at once, and he was my last one, so I got careless.

Thanks everyone for all your input! I have not been playing with that pet since I put him on. I will try calling Ganz. Thanks!
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Old 11-15-2008, 03:47 PM   #9
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Default Re: Help! I used the code for my pets name!

Contact Ganz.
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Old 11-15-2008, 04:04 PM   #10
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Default Re: Help! I used the code for my pets name!

Once, someone got their pet's name changed. You can request it (I think). If so, I hope it works!
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