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Old 06-23-2008, 05:16 PM   #1
the best of the
Webkinz :)
 
co0kiepie's Avatar
co0kiepie is an unknown quantity at this point

Default Unanswered: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

Ok, heres the deal.....

I am on my grandmas computer, like i always am, and webkinz will not load!! then i tried on my laptop, and it worked!!!

Sooo......
What i need from you guys is the webkinz's staffs email, so i can contact them about this problem.
Please, anything will help!!!!

Thanks!!!
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Old 06-23-2008, 05:17 PM   #2
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

Maybe your grandma's computer just wasn't working. :/
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Old 06-23-2008, 05:18 PM   #3
tree lover
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

I dont know it, but Sometimes that happens! its just a glitch and u dont have to worry about it! U can still tell them if u want though!
Old 06-23-2008, 05:19 PM   #4
Gift Guru
 
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loveswebkinz3200 will become famous soon enough

Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

It might just be your Grandma's computer. Try refreshing the page with the F5 key or clear your cache. If that doesn't work then you should contact ganz.
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Old 06-23-2008, 08:01 PM   #5
Crow24
Webkinz :)
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

Like the others say, it could be the computer or even the Webkinz server at the time. However I think there's a place where you can contact them on the homepage of webkinz, under the tab contact us at the bottom.
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Old 06-23-2008, 08:03 PM   #6
Call me Pat!
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

You grandma might not have an updated version of Adobe Flashplayer. Try installing a newer version if she lets you.

Last edited by ClaraZ25; 06-23-2008 at 08:05 PM.. Reason: Called your Grandma a Grandpa Oops
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Old 06-23-2008, 08:04 PM   #7
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

clear the cache' there may be a cookie going a bit wonky..
I will assume you have always been able to log onto wkw on her computer?

if not, does she have flash player loaded?
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Old 06-23-2008, 08:34 PM   #8
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

clear that cache on your grandmas computer, there may be a cookie (lol cookie) thats making it not work.
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Old 06-23-2008, 09:39 PM   #9
[xo]watermelon3
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Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

For webkinz world, don't you need something called the...err.....Flash Player 9 or something? Did you check if that is installed? If not, that could be the answer. The email is support@webkinz.com. I really hope that you get your grandma's computer up and running with webkinz!
Old 07-03-2008, 05:40 PM   #10
the best of the
Webkinz :)
 
co0kiepie's Avatar
co0kiepie is an unknown quantity at this point

Default Re: HELP!!!!!!!!!! I really need help!!!!! Please! Mods, webkinz, anybody!!!

ok thanks guys but i figured it out, thanks
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