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Old 09-09-2008, 02:09 PM   #1
Diabetes Awareness
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Exclamation Unanswered: HELP!.........I need Ganz home office email address

I need to write to them about an issue and I can't find it. I know I saved it to a file but it doesn't seem to be where I thought it was.

Thank You!!!
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Old 09-09-2008, 02:12 PM   #2
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Default Re: HELP!.........I need Ganz home office email address

1-866-webkinz


support@webkinz.com

---------- kellyschrvr added 0 Minutes and 21 Seconds later ----------

I'd recommend calling them and speaking to a person...

Last edited by kellyschrvr; 09-09-2008 at 02:12 PM.. Reason: Automerged Doublepost
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Old 09-09-2008, 02:13 PM   #3
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Default Re: HELP!.........I need Ganz home office email address

I tried to call but get a recording!!!
How do I talk to a live person?
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Old 09-09-2008, 02:15 PM   #4
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Default Re: HELP!.........I need Ganz home office email address

View Post Originally Posted by 1lexi3213
I tried to call but get a recording!!!
How do I talk to a live person?


Press 0 to get the voice message

---------- kellyschrvr added 0 Minutes and 26 Seconds later ----------

leave a message and they call back.. have to be 18 or older to call

Last edited by kellyschrvr; 09-09-2008 at 02:15 PM.. Reason: Automerged Doublepost
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Old 09-09-2008, 02:17 PM   #5
Diabetes Awareness
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Default Re: HELP!.........I need Ganz home office email address

View Post Originally Posted by kellyschrvr
1-866-webkinz


support@webkinz.com

---------- kellyschrvr added 0 Minutes and 21 Seconds later ----------

I'd recommend calling them and speaking to a person...
No, I know this number but I want to send them a picture of what is clearly a ****** name that I came across today (different then the last one-see post under clubhouse). this was something like headoffice@ganz.com or something like that.

Thank You
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Old 09-09-2008, 02:26 PM   #6
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Default Re: HELP!.........I need Ganz home office email address

I did a search here and found...

headoffice@ganz.com
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Old 09-09-2008, 02:34 PM   #7
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Default Re: HELP!.........I need Ganz home office email address

Hope this helps.
This is what is given in the Privacy Policy which appears under the Log In screen:

You can also write to us at Webkinz, c/o Ganz, One Pearce Road, Woodbridge, Ontario, L4L 3T2, Canada
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Old 09-09-2008, 02:43 PM   #8
Diabetes Awareness
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Default Re: HELP!.........I need Ganz home office email address

View Post Originally Posted by cante123
Hope this helps.
This is what is given in the Privacy Policy which appears under the Log In screen:

You can also write to us at Webkinz, c/o Ganz, One Pearce Road, Woodbridge, Ontario, L4L 3T2, Canada

I will try that, too. Thanks. Maybe a more formal letter will get theier attention. Someone needs to monitor the names better as ****** names (in the case, [edited-) are being allowed through, along with other offensive pet names. Kids do not need to see this.

---------- gma2r added 0 Minutes and 38 Seconds later ----------

View Post Originally Posted by kellyschrvr
I did a search here and found...

headoffice@ganz.com
thank you. I have written to them.

Please do not post the offending name on WI - smitchell

Last edited by smitchell; 09-09-2008 at 02:47 PM.. Reason: Automerged Doublepost
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