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Old 12-30-2007, 04:20 PM   #1
pinkiepink1
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Default Unanswered: HELP! I keep getting logged out!

OK, so I probably have WAAAAAAAAAAAAY too much stuff in my dock but since the system came back up from the maintenance the other day, I cannot get my items from storage. Every time I try it says, "Please wait..." then it say "We cannot connect to Webkinz World at this time. Please try again later." or something like that. So I get logged out.

I cannot feed my pets because no food remains on the first screen. I can get into my room and tried to store some things but ran out of room in my dressers and on my pets. So I tried going into the W Shop to buy more storage dressers but it just crashes. So I had this brilliant idea of going onto my other account, buying dressers and sending them to my account. I then went into my room so that when I opened the package, I could put them right in the room and get rid of the clothes in my dock. But my luck, it crashed again and now I can't see them either.

Did anyone else have that problem? Or better yet, a solution?
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Old 12-30-2007, 05:00 PM   #2
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Default Re: HELP! I keep getting logged out!

UGH! I hate that! I've been getting logged off multiple times today. I hate to tell you to contact them, but if it doesn't come back you may have to. So sorry!
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Old 12-30-2007, 08:53 PM   #3
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Default Re: HELP! I keep getting logged out!

I believe the servers are overloaded because of people being on vacation and becuse of all the webkinz, cards, and accessories that people got for the holidays. I don't have any suggestions, other than to wait. Your pet will not die. If the hunger drops to 70 or so it might get sick, but a trip to the clinic and will help that. So don't worry, I repeat YOUR PET WILL NOT DIE. If you have a garden your veggies will probably die, but just use the "dig" feature and they will regrow.
Browse some of the topics for suggestions on clearing out your dock. Go up to the top, under the horse thing, click on "Search" and type in Dock and see what comes up.
Good luck!!
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Old 12-31-2007, 10:38 AM   #4
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Default Re: HELP! I keep getting logged out!

Uggh I hate that too! Well if you do the daily kinz care the food will go on the front page...
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Old 12-31-2007, 10:49 AM   #5
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Default Re: HELP! I keep getting logged out!

it seems that the server is down again.
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Old 12-31-2007, 01:54 PM   #6
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Default Re: HELP! I keep getting logged out!

I had the same problem the other day with not being able to get items from storage. It would log me out. I deleted cookies, cleared my history, and cleared my cache. That seemed to fix it.
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