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Old 11-01-2008, 07:58 PM   #1
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Default Unanswered: Help! I didn't get my POTM!

I just put my Hippo on at 8:47pm today. As soon as i put it on and you know where it says adopt another pet of start playing with my pet or whatever it says. I clicked play with pet and I was loagged out. I went back in and I opend my gift bag and there was the regular stuff. So I opened the Bonus box and it wasn't there so now i'm confused. What on EARTH am I sopost to do now?

Just Now 8:59 I went to my rooom and I got my POTM bag! So if you are having this problem you should try and go to your room!

Last edited by CutiePie_Kelsey; 11-01-2008 at 08:00 PM..
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Old 11-01-2008, 08:00 PM   #2
oohoo!!!
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Default Re: Help! I didn't get my POTM!

Sorry to hear about this! Last month people had trouble adopting their POTM's. I think a lot of people waited to adopt them, like a week or so, hoping any glitches would get fixed.
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Old 11-01-2008, 08:00 PM   #3
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Default Re: Help! I didn't get my POTM!

Well, first off, you should contact Ganz. Since it is the first day of November, there may be some glitches. Let me get you some information. Please hold on for a minute or two.


~rocky654
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Old 11-01-2008, 08:04 PM   #4
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Default Re: Help! I didn't get my POTM!

fyi, there are a lot of glitches happening with POTMS!
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Old 11-01-2008, 08:16 PM   #5
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Default Re: Help! I didn't get my POTM!

you can send them a message by filling out this form:
click on the 'our question does not appear above' and fill out the information
http://customerservice.webkinz.com/cs/us_en/csg.php



if this is doesn't work you can try calling them at
1-866-WEBKINZ
aka
1-866-932-5469



ask me for further questions!


hope it helps!!


~rocky654

---------- rocky654 added 10 Minutes and 5 Seconds later ----------

oh that is great!!! good for you!

Last edited by rocky654; 11-01-2008 at 08:16 PM.. Reason: Automerged Doublepost
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Old 11-01-2008, 08:29 PM   #6
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Default Re: Help! I didn't get my POTM!

Congrats! I'm glad Ganz gave you your loot bag.
I believe the whole POTM-glitch was just temporary.
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Old 11-01-2008, 08:30 PM   #7
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Default Re: Help! I didn't get my POTM!

I am glad you turned out to get your loot bag because on the first day of the month there is always crazyness going on!
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Old 11-01-2008, 08:33 PM   #8
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Default Re: Help! I didn't get my POTM!

there are many glitches because webkinz just updated and it will proball take them a week to fix em all. keep checkin to s if you get your stuff. if it goes about 3 days without giving itto you contact Ganz. and from now wait about a week before adopting a pet (espacially the POTM) at the beginning of the month
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Old 11-01-2008, 08:41 PM   #9
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Default Re: Help! I didn't get my POTM!

Thanks everyone, when I went in my room again it came up and was in my dock. I'm so happy!
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Old 11-01-2008, 08:43 PM   #10
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Default Re: Help! I didn't get my POTM!

it is my birthday and i was so excited that i was adopting my 30th pet and it was going to be POTM that I adopted a snowman first to make sure it was working and it did (#29) then my hippo (#30) POTM and it took me to an empty room and then nothing happened- Nothing ! no loot bag or superbed. but there was the regular pet stuff ( kc, tub, geode, balloon). what a disappointment
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