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Old 06-30-2007, 03:36 PM   #1
Call me Katie! :)
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Default Unanswered: Help!!! I can't send gifts!

My account won't let me send gifts! When I drag an item, no matter what it is, it up to the box and release the left mouse button it just takes my item back down to the main dock! If this is happening to anyone else or you can help me please post here because I really want to give gifts to people! Please help me!!!!!
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Old 06-30-2007, 03:41 PM   #2
GrannySalty
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Default Re: Help!!! I can't send gifts!

Not really sure but a lot of times if you log out and then back in again that takes care of glitches!
Good Luck
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Old 06-30-2007, 08:33 PM   #3
purplekimmy
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Default Re: Help!!! I can't send gifts!

Another thing that might help is to clear out your browsing history on your computer. It can really get slowed down if you're on a lot! if you aren't familiar with that you can usually find it under 'tools'. I hope that helps!
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Old 06-30-2007, 10:00 PM   #4
aewaew
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Default Re: Help!!! I can't send gifts!

well first try logging out and back in and if that doesn't work contact support@webkinz.com and tell them the problem
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Old 06-30-2007, 10:06 PM   #5
froggieluvr9
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Default Re: Help!!! I can't send gifts!

it usually happens to me
-
I have to drag it back about 1 million times (more like 15)
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Old 06-30-2007, 10:21 PM   #6
RyanR2D2
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Default Re: Help!!! I can't send gifts!

My neice couldnt send gifts either and it turned out she had to update her adobe...try this.
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Old 07-01-2007, 01:57 PM   #7
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Default Re: Help!!! I can't send gifts!

I hope you get this figured out We def want you to trade gifts Try using a diffrent web browser ( I had that same problem)
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Old 07-04-2007, 11:10 AM   #8
Call me Katie! :)
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Default Re: Help!!! I can't send gifts!

Thanks. Logging out and then logging back in doesn't help me. Maybe the thing about the adobe will work. Gotta try it!
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Old 07-04-2007, 11:59 AM   #9
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Default Re: Help!!! I can't send gifts!

If not , like i said try doing it in internet explorer ( aol won't let me send gifts either) so if you have aol that may be the problem
Good luck
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