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Old 03-21-2009, 09:24 PM   #1
Lil Kinz
CurioMaster is an unknown quantity at this point

Red face Unanswered: HELP! I can't login to my webkins account!

I tried logging in today and it kept saying "Password Incorrect". My friend is having the same problem. Im ABSOLUtELY sure that im using the right password. What is going on?
CurioMaster is offline Male
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Old 03-21-2009, 09:32 PM   #2
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Default Re: HELP! I can't login to my webkins account!

I'm not certain whats going on but I have neeb having trouble too. It accepts my password, but then everything freezes and I can't get on. I have been trying for a while now. I think it must be a glitch.

If you are certain your password is correct, and you don't have it on capitol lock, then you may have to wait until tomorrow. If all else fails, you need to send an email or call Ganz. Hopefully everything will be straightened out by morning.
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Old 03-21-2009, 09:35 PM   #3
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Default Re: HELP! I can't login to my webkins account!

Hm. I'm not sure, that's not happening to me. Try typing is somewhere (Don't post it!) EXACTLY the way it is, then copy and paste it there. If that doesn't work, Contact Ganz and hopefully they can help you.

- Candice
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Old 03-21-2009, 09:43 PM   #4
Lil Kinz
IOwn2Webkins is an unknown quantity at this point

Default Re: HELP! I can't login to my webkins account!

I had a similar problem. I heard that some of the Webkinz servers that contain password data reset themselves this week. When I clicked forgot password and used my webkinz tag to log in it worked just fine and i still had all my Kash and items.
IOwn2Webkins is offline Male
Old 03-22-2009, 08:16 AM   #5
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Default Re: HELP! I can't login to my webkins account!

maybe ganz was in a server upgrade or something?
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Old 03-22-2009, 08:23 AM   #6
Angelgirl0915
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Default Re: HELP! I can't login to my webkins account!

I'm not so sure.
But make sure your keys aren't on caps.
like what [xo] pop-tart said AND what tiffsmom said are both great ideas..
Okay if anything doesn't work then contact ganz.

♥Webkinzluver0♥
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