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Old 08-23-2010, 10:44 AM   #1
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Exclamation Answered: Help! I can't log in ever!

I need help! When I click log in on the Webkinz front page, nothing happens! I've tried to do this on different computers, and on tons of different days. Nothing happens, but I just want to go on and check, I don't really like to play it anymore I just need to check some stuff, and nothing happens when I click it! I really need help.

--Bowwow478
Bowwow478 is offline Female
Best Answer - Posted by Lil Kinz
About not being able to get to the screen where you enter your username & password...

Is it possible that you have pop-ups disabled?
Maybe the login page is trying to pop up in a different window, and it can't. Maybe you have to enable pop-ups (through the 'tools' drop-down menu in internet explorer)?

If it turns out that is the case, when the new window pops up after you 'allow' pop-ups, I would clip and paste the URL into your main browser window, and bookmark it, so you can go to that page directly next time, without first going to the welcome page. You can then re-enable your pop-up blocker.
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Old 08-23-2010, 10:51 AM   #2
ow, I love anime and
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Default Re: Help! I can't log in ever!

the reason you might not be able to log in is that your account might have expired or your username and password is not right.
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Old 08-23-2010, 11:08 AM   #3
I am a
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Default Re: Help! I can't log in ever!

No, I can't even get to the user name and password screen. And, my account hasn't expired I don't think. Because I can't even click New Member.
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Old 08-23-2010, 11:13 AM   #4
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Default Re: Help! I can't log in ever!

Hmm, that's odd! Is it just a blue screen? That happened to me once, try another browser, when i switched from safari to firefox it worked, maybe that's the problem. I really don't know sorry
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Old 08-23-2010, 11:20 AM   #5
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Default Re: Help! I can't log in ever!

Hum, I don't know... it's not a blue screen. It's the normal log in, but when I click Log In, nothing happens!
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Old 08-24-2010, 04:48 PM   #6
I have many
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Default Re: Help! I can't log in ever!

Try using a different browser!
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Old 08-24-2010, 05:12 PM   #7
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Default Re: Help! I can't log in ever!

View Post Originally Posted by Tai Shan
Try using a different browser!
Agreed. That usually works.

I recommend Google Chrome or Firefox.
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Old 08-24-2010, 05:23 PM   #8
s1w2
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Default Re: Help! I can't log in ever!

When this happens to me just go to a different page on the webkinz site. most of them have the log in buttons, so it should work there.
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Old 08-25-2010, 10:25 AM   #9
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Default Is my webkinz account taken over??

I tired logging in today and it says please make sure your password is correct and I thought it was wrong so I copied and pasted it and it still didn't go through!! I changed my password 2 times and still no luck, what's happening??

I MEANT I TRIED LOGGING IN SORRY
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Old 08-25-2010, 10:28 AM   #10
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Default Re: Is my webkinz account taken over??

View Post Originally Posted by PinkPonyLove560
I tired logging in today and it says please make sure your password is correct and I thought it was wrong so I copied and pasted it and it still didn't go through!! I changed my password 2 times and still no luck, what's happening??

I MEANT I TRIED LOGGING IN SORRY
Not sure but I do know that the webkinz world servers are down right now and every one is getting an error message telling them that. Maybe try again in a couple of hours hopefully it'll be up again by then and everything will be okay.
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