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Old 03-01-2008, 10:19 PM   #1
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soaper75's Avatar
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Angry Unanswered: HELP!!! I can't log in!

Here's my problem. When I click Log In, a blank white screen appears. It first happened this morning when I finished a game of Tile Towers. It gave me a message, "please wait." When it didn't go away after 5 minutes, I clicked to Log Out. That's when it happened. The blank white screen. I thought it was due to heavy traffic, but later found out it wasn't.

I've tried everything they suggest, empty cache, download flash player, restarting, etc. This is on my laptop, on my son's computer, in the same house, he can sign on. I can bring up other windows on other websites simular to the sign on screen, just not webkinz. I'm disabled and can only use my laptop. Can someone help me, please!!!!! I can't go without my webkinz.

Thanks in advance.
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Old 03-01-2008, 11:03 PM   #2
sweet! i am a
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Default Re: HELP!!! I can't log in!

you could try logging in from parents corner's login button or something like that! maybe it will work! one time, i did that when the front page said "we are currently making updates" or whatever! i got to play during the updates!
GOOD LUCK!
Blizzard07
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Old 03-01-2008, 11:19 PM   #3
Ariel75
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Default Re: HELP!!! I can't log in!

Try it again but people have a hard time on laptops so if it don't work just play on a computer not laptop. That should work.
Old 03-02-2008, 12:14 AM   #4
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Default Re: HELP!!! I can't log in!

No, I haven't gotten banned, since my son was able to log on in the livingroom on the desktop. Also, I'm not physically able to get to my desktop, so all I have is my laptop.
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Old 03-03-2008, 03:57 AM   #5
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Default Re: HELP!!! I can't log in!

I found the problem! It had to do with my Real Player. Does anyone know where I can post this situation, in case another member stumbles upon this problem. Believe me, it was no picnic finding it, but the solution took seconds.

Again, thanks for those who tried to help. You are much appreciated!
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Old 03-03-2008, 04:24 AM   #6
Add me HannahBanna18
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Default Re: HELP!!! I can't log in!

you may wanna like change ur password then c if that works (logging in with a new password) or u could complain 2 Ganz
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Old 03-03-2008, 04:29 AM   #7
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Default Re: HELP!!! I can't log in!

try rebooting (restarting), That sometimes works
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Old 03-03-2008, 04:33 AM   #8
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Default Re: HELP!!! I can't log in!

Thanks so much, but I found the problem. I just wanted to post the solution somewhere, in case someone else ever has the problem.

But, thanks for your suggestions!
soaper75 is offline Female
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