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Old 08-12-2008, 04:25 PM   #1
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Knight1994 is an unknown quantity at this point

Default Unanswered: Help i cant load my house

PLEASE HELP ME !

for some reason i cant go to my pets house please HELP!

(i fear spot:leoliz: might be gone forever)
Knight1994 is offline Male
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Old 08-12-2008, 04:28 PM   #2
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kellyschrvr will become famous soon enough

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Default Re: Help i cant load my house

Is it just one room? or w/ just one pet?

Might be a stuck room or stuck pet...

I've had it happen a couple times... Try logging out and back in.. if they are still getting stuck loading, then just fill out the form in Customer Service for Stuck Room or Stuck Pet
kellyschrvr is offline Female
Old 08-12-2008, 04:29 PM   #3
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Default Re: Help i cant load my house

Please try to contact ganz being as clear as possible.
There is a help button on the screen that you click to open the other log in page.
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Old 08-12-2008, 04:29 PM   #4
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kellyschrvr will become famous soon enough

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Default Re: Help i cant load my house

Try using a different pet, see if that works...
if it does work, the room the other pet or even that other pet might be the trouble
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Old 08-12-2008, 04:31 PM   #5
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Knight1994 is an unknown quantity at this point

Default Re: Help i cant load my house

all my pets are in my play room BUT spot he is stuck in his room
Knight1994 is offline Male
Old 08-12-2008, 04:33 PM   #6
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kellyschrvr will become famous soon enough

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Default Re: Help i cant load my house

fill out the forms for your stuck Spot, in the Stuck Pets form..

and I'd fill out the Stuck Room form for the room Spot is stuck in as well

---------- kellyschrvr added 0 Minutes and 41 Seconds later ----------

so the other pets are fine? you can get in your Play Room and use them fine?

Last edited by kellyschrvr; 08-12-2008 at 04:33 PM.. Reason: Automerged Doublepost
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Old 08-12-2008, 04:34 PM   #7
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Knight1994 is an unknown quantity at this point

Default Re: Help i cant load my house

ok thank you
Knight1994 is offline Male
Old 08-12-2008, 04:34 PM   #8
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kellyschrvr will become famous soon enough

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Default Re: Help i cant load my house

do you know where to find the forms?
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Old 08-12-2008, 04:40 PM   #9
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Knight1994 is an unknown quantity at this point

Default Re: Help i cant load my house

http://customerservice.webkinz.com/cs/us_en/ss.php is that the right place>?

and i can use all my pets BUT not spot or his room

Last edited by Knight1994; 08-12-2008 at 04:42 PM.. Reason: didnt see the add on
Knight1994 is offline Male
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