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Old 06-02-2008, 02:35 PM   #1
Webkinz :)
weacoo7 is an unknown quantity at this point

Default Unanswered: Help I can't get to one of my rooms.

I was in the trading room yesterday and I traded for a donut plant. Then I went to my backyard and planted it, but it appeared as a dark blue bag. I signed off to see if I could get the donut plant to show up instead of the bag, but my yard would not load all the way. Then today I left Webkinz on while the yard was loading and it said it could not load a database file(Like others have said).Does anyone know how to maybe fix this?
weacoo7 is offline Male
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Old 06-02-2008, 03:03 PM   #2
biophilia
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Default Re: Help I can't get to one of my rooms.

This happend to me a few weeks ago. I sent an email to ganz support and they fixed it within the day.
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Old 06-02-2008, 03:17 PM   #3
FireClan
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Default Re: Help I can't get to one of my rooms.

Did you try logging out and in again?
Old 06-02-2008, 03:18 PM   #4
LovePuppy101
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Default Re: Help I can't get to one of my rooms.

I would try logging out, and logging back in, if that doesn't work, I would contact Ganz. =]
Old 06-02-2008, 05:49 PM   #5
Webkinz :)
weacoo7 is an unknown quantity at this point

Default Re: Help I can't get to one of my rooms.

I have tried everything to fix it including logging in and logging out and changing the password, so I am going to have to contact Ganz.
weacoo7 is offline Male
Old 06-02-2008, 05:52 PM   #6
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Default Re: Help I can't get to one of my rooms.

when you contact ganz tell them you have tried many things and you now need there help,
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Old 06-02-2008, 06:46 PM   #7
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Default Re: Help I can't get to one of my rooms.

I would try clearing you cache and cookies. Then if that does not work, I would contact Ganz.
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Old 06-04-2008, 11:55 AM   #8
Webkinz :)
weacoo7 is an unknown quantity at this point

Default Re: Help I can't get to one of my rooms.

Also, I had a stuck item problem so I sent them an email and they fixed it. But I sent about the yard and they still have not fixed it.
weacoo7 is offline Male
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