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Old 01-08-2009, 10:27 PM   #1
SunflwerGrl04, Sunny
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Default Unanswered: HELP!! I can't get into one of my rooms!

I have a storage room on my Asian account with a lot of stuff stored there for trading and I can't get in at all! It just hangs on the loader lounger screen and then says having trouble loading required file and to try again. Anyone else having this problem? Help me please!
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Old 01-08-2009, 10:38 PM   #2
AtlantaBravesFan
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Default Re: HELP!! I can't get into one of my rooms!

Sorry, but no. I just logged onto my Asian acct. and went to a room w/lots in it. It came up fine!

Hope ya can get in there soon! Good luck! Maybe try logging in again ??
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Old 01-08-2009, 10:42 PM   #3
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Default Re: HELP!! I can't get into one of my rooms!

Call Webkinz at 1-866-WEBKINZ. I had that same prob. and they fixed it!
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Old 01-08-2009, 11:03 PM   #4
SunflwerGrl04, Sunny
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Default Re: HELP!! I can't get into one of my rooms!

View Post Originally Posted by dazyandoreo!
Call Webkinz at 1-866-WEBKINZ. I had that same prob. and they fixed it!
Will they fix it if I e-mail. A little late to call here!

---------- SunflwerGrl04 added 16 Minutes and 3 Seconds later ----------

Oh nevermind I found the form to fill out you can send in. Thank you all for your help!

Last edited by SunflwerGrl04; 01-08-2009 at 11:03 PM.. Reason: Automerged Doublepost
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Old 01-08-2009, 11:54 PM   #5
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Default Re: HELP!! I can't get into one of my rooms!

Hey I just emailed and within a week someone went and fixed it for me...it was quite a wait, though, at least for me - Miss Impatient LOL. But I would try that. Sorry!
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Old 01-09-2009, 02:13 AM   #6
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Default Re: HELP!! I can't get into one of my rooms!

To avoid future problems like that, try not to fill a room too full (and apparently having items in storage containers fill up a room faster) and don't block off doors. Those things can cause that to happen.
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Old 01-09-2009, 06:42 AM   #7
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Default Re: HELP!! I can't get into one of my rooms!

You could allways try to update your adobe flash too. I had a similar problem and that is one of the things Webkinz told me to do. Now I have a problem in my game room. I have a connect 4 game and it is floating in the air. I can't do anything with it. I haven't called Webkinz on it. I don't really play it that much. Plus I think it looks kind of neat good luck!!!
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