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Old 09-04-2010, 09:54 AM   #1
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Default Unanswered: Help! I am not getting my Persian Charm??

My older sister who is older than 18 made me account on the Estore so I could get the persian charm. Well we still haven't gotten the code! We got the "Registration Confirmed" email, but we have not gotten the charm How do we get it?
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Old 09-04-2010, 10:55 AM   #2
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Default Re: Help! I am not getting my Persian Charm??

After I registered, it took about 12 hours for [notranslate]Ganz[/notranslate] to e-mail me the code. I would also suggest you check your spam folder, sometimes the e-mails end up there. I hope you get your code soon!
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Old 09-04-2010, 10:58 AM   #3
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Default Re: Help! I am not getting my Persian Charm??

View Post Originally Posted by StrawberryGirl
My older sister who is older than 18 made me account on the Estore so I could get the persian charm. Well we still haven't gotten the code! We got the "Registration Confirmed" email, but we have not gotten the charm How do we get it?
Our codes took over 24 hrs to come - but they did arrive. I opened accounts for my girls yesterday so they could get the codes and they are still not here yet.

Hang in there!
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Old 09-04-2010, 11:04 AM   #4
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Default Re: Help! I am not getting my Persian Charm??

My charm came, but I know it said it could take up to 24 hours. All I can say is not to worry- [notranslate]GANZ[/notranslate] will give it to you
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Old 09-04-2010, 11:13 AM   #5
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Default Re: Help! I am not getting my Persian Charm??

as everyone said, my charm came in 18 hours. if the charm is still not there by 48, i would call ganzs.
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Old 09-05-2010, 11:16 AM   #6
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Default Re: Help! I am not getting my Persian Charm??

If it doesn't come in a day or two, I would contact [notranslate]Ganz[/notranslate]. Mine took about 18 hours, but it could take more or less. Right now, so many people are trying to get the charm their servers are probably backed up. Just wait it out a little, like everyone else suggested, and then contact [notranslate]Ganz[/notranslate].
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Old 09-05-2010, 01:04 PM   #7
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Default Re: Help! I am not getting my Persian Charm??

Yeah, I haven't gotten mine either...

Wait... never mind! I got it... I registered yesterday (I made a new e-mail and stuff just for a code because I had made an account before xD) And so, I guess you have to wait a day. I got mine in the Inbox, not the spam

Last edited by jenniferpro; 09-05-2010 at 01:04 PM..
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