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Old 10-27-2007, 01:08 PM   #1
mmmcheer101
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Default Unanswered: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

I purchased the medieval side table 2 of them a few weeks ago and had just adopted my 20th Webkinz so I got a super bed and I also had the exclusive item that comse with the racoon. The fridge. Also I had gotten the strike-a-posing plant with the koala I had adopted a few days before. And I was in the middle of placing the items in my room from my dock when Webkinz encountered a problem and said it had to close down. So I was like okay and I went on myspace for a few minutes and logged back in. Thats when I realized all of my exclusive and rare items were gone. Completely gone!!!!! Now I am very upset and don't know what to do.

Proud owner of 2 :chi:, 2:wt:, 2 :gr:, and a:husky::koala::pig::rbt::rac::rdr:, and a poodle.
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Old 10-27-2007, 01:08 PM   #2
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Try contacting Ganz
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Old 10-27-2007, 01:10 PM   #3
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Contact ganz at support@webkinz.com.

Either you had more then 99 items in your dock so they took them away, or someone found out your password and stole them.
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Old 10-27-2007, 01:16 PM   #4
mmmcheer101
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Ok thanks X.I.C.

And I only had 12 items in my dock and I dont think anyone got my password cause like I said Webkinz World had a little message pop up that said Webkinz World cannot connect right now try again later please. So I don't think thats possible.
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Old 10-27-2007, 01:23 PM   #5
Baby252
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Try e-mailing them.
Old 10-27-2007, 01:25 PM   #6
mmmcheer101
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

I just did so I'll wait and see what happens.
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Old 10-27-2007, 01:27 PM   #7
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Hello mmmcheer~ aww Im sorry, reading your post..sounds like you lost them through glitches. Do remember you wont hear back from them right away..with it being the weekend. If you are 18 or over you can also call on monday..leave a message..they typically get back to you within 2-3 days. I wish you luck on getting your items back
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Old 10-27-2007, 01:41 PM   #8
mmmcheer101
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Default Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Thank you so much
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Old 10-28-2007, 08:44 AM   #9
TDawg15
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Cool Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

that stinks u lost ur items but u should get them back:rdr::seal::rdr::seal::rdr::seal:
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Old 10-29-2007, 02:41 PM   #10
lmsund
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Lightbulb Re: Help Help!!!! Im Missing Lots Of Rare And Exclusive Items!!!!!!!

Yup...same here! You are not alone. My dock is always under 100 items since I have a storage room. The other day I got the same message when placing an exclusive in my room. Logged out and in several times, kept checking different rooms to see if it reappeared there and my dock. Nothing.

Still waiting for Ganz to respond to my email I submitted by using their online form. Even if they compensate everyone with KC, it doesn't make up for losing exclusives that come with the pet adoptions. These never appear in the curio shop so all the KC in the world won't get them back.

They should offer people a choice of exclusives when the problem gets corrected.
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