Webkinz Insider Forum

Webkinz Insider Forum (http://www.webkinzinsider.com/forum/)
-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   HELP ! HELP ! I REALLY need your help ! (http://www.webkinzinsider.com/forum/somebody-help-165/help-help-i-really-need-your-86458/)

harrypotterfan10110-04-2007 03:52 PM

HELP ! HELP ! I REALLY need your help !
What is Ganz e-mail address ???????????????

8dance4eva1010-04-2007 03:54 PM

Re: HELP ! HELP ! I REALLY need your help !
Their e-mail address is support@webkinz.com :)

NascarFan10-04-2007 03:55 PM

Re: HELP ! HELP ! I REALLY need your help !

Originally Posted by harrypotterfan101 (Post 1873764)
What is Ganz e-mail address ???????????????

I am not sure their addy but here is their toll free number...


You will get faster results with that...after someone starts talking just hit 0 a time or 2 to get a real person...if you get a machine, leave a message, they will get back to you within 24 hrs usually...hope that helps!

DKMagoo10-04-2007 04:03 PM

Re: HELP ! HELP ! I REALLY need your help !
Here is their contact information and some other things regarding it:

They are open from 9am to 5pm EST on weekdays

There is another number, but I find this easier and more successful :
Ganz Direct Phone Number: 1-905-WEB - Kinz - (1-866-932-5469)- When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you. I haven't ever used this, but I know several people who have used it successfully

Email: support@webkinz.com - This normally takes about 2 days until you get a response...I have used this a couple of times, but it has never proved useful

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