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Old 03-05-2009, 11:11 AM   #1
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Default Unanswered: Help! Help! Help!

My brother has the Canary and an Orca. He has underwater room, but no treetop rooms! can he only get underwater? Somebody Help! Is anyone else experiencing this? Help!!!
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Old 03-05-2009, 12:33 PM   #2
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Default Re: Help! Help! Help!

There are lots of people that are having this problem. Have you tried clearing your cache? Also Webkinz World just went through an update so try again. If it was a glitch they might have fixed it.
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Old 03-05-2009, 02:37 PM   #3
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Default Re: Help! Help! Help!

A lot of people had this problem and it often cleared up when they cleared their cache.
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Old 03-05-2009, 04:48 PM   #4
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Default Re: Help! Help! Help!

what is a cache?
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Old 03-05-2009, 05:35 PM   #5
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Default Re: Help! Help! Help!

I had that same problem but I did what some people here suggested and cleared my cache and got a treetop room right away.
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Old 03-05-2009, 06:12 PM   #6
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Default Re: Help! Help! Help!

another onw of WW glitchws, lol, many ppl have been experiencing this. just be patient, im sure it will blow over
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Old 03-05-2009, 06:50 PM   #7
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Default Re: Help! Help! Help!

View Post Originally Posted by avadel
what is a cache?
If I understand this correctly, computers cache things to memory to help web pages load more quickly. So, if your cache isn't cleared, you may actually be looking at an old version of the web page you're interested in. Clearing my cache has helped me a few times in WW--one time it kept saying that WW was unavailable when it was really OK. I cleared my cache and could now see the current WW webpage and it was indeed OK and I could log-in. My computer had pulled up the "old" version of the webpage from when they were doing maintenance. Go figure! Hope that helped
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