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Old 08-20-2008, 11:02 AM   #1
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Default Unanswered: help getting my son account set uo

Okay I set up his account ilovescience. his email is the smae as mine- clicked the links on both emails and still couldn't get the account activated. Then I click on the contact us form- response was I had not answered the spam question correctly-but there was no span question. Can anyone make a suggestion on how to fix this?
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Old 08-20-2008, 11:44 AM   #2
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Default Re: help getting my son account set uo

How old is your son? The reason I ask is because I recently set up an account for my 10 year old son and it took a few days. Apparently if you are under 13 years of age, the admins have to manually activate the account. Which means it could take a few days for them to get to it since they have so many accounts to go through.

Hope that helps.
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Old 08-20-2008, 12:40 PM   #3
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Default Re: help getting my son account set uo

I'm watching this post as I've not set up an account for my daughter. I read somewhere you can't have the same email address so haven't tried as we do.

Sherry
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Old 08-20-2008, 12:55 PM   #4
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Default Re: help getting my son account set uo

You can pm an admin for assistance.
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