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Old 01-21-2009, 05:57 PM   #1
zoie905
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Default Unanswered: Help getting into my room

Hi everyone, I need some help or need to know if this has happened to anybody else. I can not get into one of my rooms. Everytime I try to get in there is just keeps saying loading characters. Im thinking maybe there are to many pets in that one room but Im not sure. I would love any advice from anybody. Thanks
destiny92782 is offline Female
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Old 01-21-2009, 06:39 PM   #2
arm and fuzzy
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Default Re: Help getting into my room

Did you recently put something in your room?
If so, it might not be loaded yet.
You will just have to wait untill the Graphic of the item is loaded.
If not, then i don't know what is wrong
(:
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Old 01-21-2009, 06:42 PM   #3
Webkinz
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Default Re: Help getting into my room

To get in your room, maybe you could try different animals to get in ,or you could email ganz your problem or go to the costumer service page and fill out the form there.
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Old 01-22-2009, 04:39 PM   #4
as here
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Default Re: Help getting into my room

Usually, it helps when you log out and try again later(preferabbly in half an hour) the server might be busy and might be having troubles loadin the items. It varies.
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Old 01-22-2009, 05:11 PM   #5
Anti Twilight.
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Default Re: Help getting into my room

View Post Originally Posted by destiny92782
Hi everyone, I need some help or need to know if this has happened to anybody else. I can not get into one of my rooms. Everytime I try to get in there is just keeps saying loading characters. Im thinking maybe there are to many pets in that one room but Im not sure. I would love any advice from anybody. Thanks
I would suggest contacting Ganz. Hope i helped!
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Old 01-22-2009, 05:50 PM   #6
WHONKY TOWN™
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Default Re: Help getting into my room

This happened to me (and i did have a lot of pets in the room). Try logging out and back in later, it worked for me or contact ganz, clear your cache.
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Old 01-22-2009, 05:52 PM   #7
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Default Re: Help getting into my room

Maybe you "parked" one of your webkinz pets in the doorway and thus cannot enter.

...Just a theory, could be a loading problem...

Good luck!
ouscream is offline Female
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