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Old 11-28-2008, 08:35 PM   #1
zozo475
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colleenabeena's Avatar
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Default Unanswered: Help! Everything...And I mean EVERYTHING...On my account is GONE! { PROBLEM SOLVED :] }

I logged into my account tonight, and my dock was TOTALLY EMPTY.

I went to my Christmas room that i decorated just last night and it was TOTALLY EMPTY!
Perhaps it was the Grinch...?
Ha.

ANYWAY,
All of my furniture, clothing on my pets, everything in my dock, IS GONE! :[

My pets are standing in the place that their beds used to be.

I looked at my Kinzchat phone, and there were no suspicious names...
I tried logging out and logging in a bunch of times...

It's still all gone! :[
Is this just a huge glitch?

Has this ever happened to anyone else? Should I call ganz in the morning?
What can I do? I'm freaking out. :[
colleenabeena is offline Female
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Old 11-28-2008, 08:38 PM   #2
Wavbug luvs her kinz
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! :[

Try clearing cookies and cache and see if that helps. Logging back in after that you should see your things, if not I would definitely call Ganz.
Wavbug is offline Female
Old 11-28-2008, 08:38 PM   #3
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! :[

wow that ***** unless somebody got on your account you should call ganz.
stbernard07 is offline Male
Old 11-28-2008, 08:41 PM   #4
PEEP!
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! :[

are you sure that the suspicious names werent' deleted from your kinzphone. I would contact ganz and I think they can track if your stuff was kinzposted out.
adrkmfdm is offline Female
Old 11-28-2008, 08:43 PM   #5
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! :[

Aw, I'm sorry that has happened.
Try logging back in in the morning.
Cahnge your password immdiatly too.
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Old 11-28-2008, 08:51 PM   #6
zozo475
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! :[

Thanks Everyone....I just cleared my cache...I'll see if that works...
And I'll change my password tonight and try logging on in the morning...
If nothing happens I'll ask my mom i i can call ganz.

I hope this ca be fixed...I had 44 rooms fully furnished. :[

---------- colleenabeena added 3 Minutes and 38 Seconds later ----------

Yay!
I think clearing my cache did the trick.
Thank you so, SO much, Wavbug! :]
Rep point!

Last edited by colleenabeena; 11-28-2008 at 08:51 PM.. Reason: Automerged Doublepost
colleenabeena is offline Female
Old 11-28-2008, 09:04 PM   #7
Wavbug luvs her kinz
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Default Re: Help! Everything...And I mean EVERYTHING...On my account is GONE! { PROBLEM SOLVED :] }

Glad it helped, I remember the first time that happened to me and how badly I panicked, so don't feel bad that is what we are here for !!
Wavbug is offline Female
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