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Old 01-27-2008, 10:22 PM   #1
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DJB1002 is an unknown quantity at this point

Default Unanswered: help! the dog ate my code.

I don't know if any one has any ideas but I was helping my son put in the code for his Lil kinz. St benard, and the phone rang when i came back my puppy had gotten the code and ate half of it. All i have is the last five characters. He was so upset. I was thinking of calling Ganz in the Morning I just don't know if they can do anything, I'm just sick over this.


Help!!!!!!!!!!!!!
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Old 01-27-2008, 10:25 PM   #2
cutekinz24
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Default Re: help! the dog ate my code.

Oh no!!! I am so sorry that happened. Unfortunautely I don't think Ganz can or will do anything about it but you can try and see what they say. Sorry that I couldn't help more.
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Old 01-27-2008, 10:32 PM   #3
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DJB1002 is an unknown quantity at this point

Default Re: help! the dog ate my code.

thanks i just feel like crying myself. I dont think they will either but i can't hurt to try. Does any one know the phone number for ganz?
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Old 01-27-2008, 10:36 PM   #4
cutekinz24
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Default Re: help! the dog ate my code.

I have seen other people post 1-800-web-kinz I don't know for sure if that is right or not. see if you can start another thread that asks if anyone knows how to contact Ganz.
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Old 01-27-2008, 10:37 PM   #5
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DJB1002 is an unknown quantity at this point

Default Re: help! the dog ate my code.

thanks murray this is why i love this site.
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Old 01-27-2008, 10:39 PM   #6
cleothepig
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Default Re: help! the dog ate my code.

Sorry I dont know the phone number. But I am very sorry that this happened. At the same time, this is just about the funniest thing I have ever heard. I can just imagine the conversation on the phone..."well my doggie ate my code and so...". Lol. But I hope it all works out well for you!!

Last edited by cleothepig; 01-27-2008 at 10:40 PM.. Reason: Spelt something wrong...
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Old 01-27-2008, 10:42 PM   #7
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DJB1002 is an unknown quantity at this point

Default Re: help! the dog ate my code.

thanks cleothepig i needed a laugh, I guess they are going to love me tomorrow. lol
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Old 01-27-2008, 10:46 PM   #8
same+ilovesoccer642
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Default Re: help! the dog ate my code.

im so sorry that happened ganz might replace the code if they belive u were being realy honest and doing so for da right reason sryy but i think the phone number is kn the contact us section site where u click i tink either already a member or log in......

GOOD LUCK!!!
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Old 01-27-2008, 11:13 PM   #9
cutekinz24
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Default Re: help! the dog ate my code.

Your welcome I'm sorry that couldn't help you more. But it looks like Dinomom13 has found the number for you. I sure hope they will help you.
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Old 01-28-2008, 03:48 AM   #10
thebeverleyfamily
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Default Re: help! the dog ate my code.

I am so sorry. I do not know if they can help with that, but it is worth a try. I think Ganz Customer Service number is 1-866-WEBKINZ. I hope this helps. Good Luck.
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