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Old 06-28-2009, 08:13 AM   #1
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Default Unanswered: Help! Didn't get my gift!

As you know today is the Summer Sensation in WW and I didn't get my gift! I heard people had this problem on Asian accounts but I don't have one and I still didn't get my gift! Does anyone know why?
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Old 06-28-2009, 08:16 AM   #2
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Default Re: Help! Didn't get my gift!

No one seems to know why but it is happening on all of the accounts - some people are getting and the rest of us aren't
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Old 06-28-2009, 08:19 AM   #3
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Default Re: Help! Didn't get my gift!

I have four American accounts, only got the basket on two of them. Some posts elsewhere have said that the baskets will eventually show up, perhaps after the next overnight maintenance.

And there are about 1000 posts that say 'Call Ganz!' It's become a mantra.

UPDATE! I logged in just now, and this time the picnic basket showed up. So, as others have said, it should pop up eventually.

And I didn't even have to CALL GANZ!

Last edited by Floyd Pink; 06-28-2009 at 08:28 AM..
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Old 06-28-2009, 08:19 AM   #4
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Default Re: Help! Didn't get my gift!

Just got it. Euro account. Delay of 14 hours. but it is here, YAY
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Old 06-28-2009, 08:20 AM   #5
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Default Re: Help! Didn't get my gift!

I didn't get my gift also I hope they can fix it. What was the gift ?
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Old 06-28-2009, 08:23 AM   #6
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Default Re: Help! Didn't get my gift!

Just got it on the Euro account - will have to check the Asian now.
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Old 06-28-2009, 08:26 AM   #7
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Default Re: Help! Didn't get my gift!

Just got it in Asian account!
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Old 06-28-2009, 08:35 AM   #8
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Default Re: Help! Didn't get my gift!

There is another area where many of us were complaining we did not get our baskets. Even those of us with many accounts did not get anything. Hopefully it will be fixed today or we will have to call customer service tomorrow.
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Old 06-28-2009, 08:38 AM   #9
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Default Re: Help! Didn't get my gift!

I just checked my asian account again, it's there.
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Old 06-28-2009, 08:38 AM   #10
ebaday
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Default Re: Help! Didn't get my gift!

Check your dock in the objects section for a picnic basket if you can't find it. It could be there already. Also try logging in and out a few times. It is bound to show up today.
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