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Old 02-24-2009, 06:17 PM   #1
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Default Unanswered: Help with Code on New Webkinz

Hello out there. I hope someone knows the answer to this. We are fairly new and are trying to put in a code for a new Webkinz we just bought. The code looks different than the others we have and when we try and put it in, it keeps saying it isn't right. How can we contact someone to get the answer? Thank you to anyone that will help us!
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Old 02-24-2009, 06:37 PM   #2
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Default Re: Help with Code on New Webkinz

Hi, All of the codes I have for the webkinz are 8 characters(letters or numbers) and other codes for items (figurines, specialty, etc) are 4 sets of 4 characters for a total of 16 characters. Clothes have a different grouping as well. Do you have a Webkinz JR?

Actually it may help others if you list what the Webkinz is and how many characters it is? DON"T POST THE CODE!

Last edited by Jennifer36; 02-24-2009 at 06:40 PM..
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Old 02-24-2009, 06:40 PM   #3
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Default Re: Help with Code on New Webkinz

Hi: No, this is not a Webkinz Jr. The label that came with the Webkinz is even different than the others - it is a tri-fold card. The code is like this (not the correct code of course) - 111-WWW-222. Not sure what to do at this point?
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Old 02-24-2009, 06:41 PM   #4
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Default Re: Help with Code on New Webkinz

What does it say on the tag and what kind of animal is it? As Jenifer said, webkinz have 8 character codes and they are a combination of letters and numbers.
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Old 02-24-2009, 06:45 PM   #5
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Default Re: Help with Code on New Webkinz

Try entering it into the code shop . . . But thats 4. . . I guess you found something new!
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Old 02-24-2009, 06:45 PM   #6
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Default Re: Help with Code on New Webkinz

What kind of pet is it? Does it have a Magic W on it? All adoption codes are 8 characters long & should not have any dashes in it.
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Old 02-24-2009, 06:47 PM   #7
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Default Re: Help with Code on New Webkinz

That is strange. Could you post a picture [but make sure it doesn't show the code ]
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Old 02-24-2009, 06:48 PM   #8
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Default Re: Help with Code on New Webkinz

The Webkinz is a Cocker Spaniel, the tag on the spaniel says HM011 and the code that came with it is completely different than the others we have. It says all the correct stuff on it, just looks completely different and it is a folded tri-level like a billfold looks (hope that makes sense). Any suggestions?

Thank you for your very nice help so far by the way!
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Old 02-24-2009, 06:48 PM   #9
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Default Re: Help with Code on New Webkinz

View Post Originally Posted by sowren
Hi: No, this is not a Webkinz Jr. The label that came with the Webkinz is even different than the others - it is a tri-fold card. The code is like this (not the correct code of course) - 111-WWW-222. Not sure what to do at this point?
Hmmm, never seen one of those codes or a tri-fold card, BUT Ganz is coming out with all kinds of new products and lines of products.

Here is GANZ phone number: Telephone: 1-866-WEBKINZ * 1-866-932-5469.

Good luck.
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Old 02-24-2009, 06:49 PM   #10
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Default Re: Help with Code on New Webkinz

That sounds more like a 'Rescue Pet' to me. My Granddaughter got onefor Christmas about a year ago and it had the 111-222-333 type of code. Are you sure that is a Webkinz (I am sorry, just trying to help.) Unless what you have is a NEW NEW code that is not in the Database as yet.
If you received a code for one of the NEW items (Kinz Klip, Signature Pet, Caring Valley) They won't be in the Database until they have been released by Ganz.
Sometimes these things get shipped prematurely and these things DO happen. I hope you can sort it out.
Barring any additional inormation; the only thing you can do is call
1-866-WEB-KINZ and keep hitting that 'Zero' until a REAL person answers the call and gives you the help you need.
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