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Old 10-07-2009, 08:48 AM   #1
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Exclamation Answered: help changing add settings

I'm trying to change my ad settings so i can see the snow white ad. but it asks me for an answer to a secret question first. i don't think i've ever set an answer to the secret question before and it keeps telling me my answer is wrong. how do i get around this?
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Best Answer - Posted by outinthesun2003
If you call ganz they can change it for you. It may take 1-3 days but the Snow White ads are going to run until Oct 18th.

Ganz (866) 932-5469

EDIT: the 1-3 day thing must not be true! I had to call myself to get my settings changed on one of my accounts. I was able to access the Snow White game right away! SO call Ganz!!!
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Old 10-07-2009, 09:19 AM   #2
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Default Re: help changing add settings

I would like to know that as well. I turned off the ads at the day where they invented that feature and was never asked for any secret question.
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Old 10-07-2009, 09:21 AM   #3
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Default Re: help changing add settings

If you call ganz they can change it for you. It may take 1-3 days but the Snow White ads are going to run until Oct 18th.

Ganz (866) 932-5469

EDIT: the 1-3 day thing must not be true! I had to call myself to get my settings changed on one of my accounts. I was able to access the Snow White game right away! SO call Ganz!!!

Last edited by outinthesun2003; 10-07-2009 at 10:27 AM..
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Old 10-07-2009, 03:38 PM   #4
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Default Re: help changing add settings

outinthesun2003 is correct. They can change it for you immediately IF (here's the "if" ) it's been more than 30 days since you disabled your ads. If you disabled them less than 30 days ago, you'll have to wait until those 30 days are up until you can see ads again. If it's been longer, then no problem. Make sure you have your account information handy. They may ask for your pet code or birthdate etc.
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