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Old 10-17-2009, 12:01 AM   #1
ilovecats711
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Exclamation Unanswered: Help Can't use new pets bed

Can someone please help me. I bought the turkey webkinz not long ago and with it I got a harvest-time hammock. When I tried to put it in my turkeys room it says " must be placed outside or in a tree top room. I don't understand why they would give me an item for my turkey I can't use in his room. I contacted the webkinz people about it and they sent me an email back that said that my question could be answered by the drop down menu under ask a question on the site. I can't find an answer anywhere. Thanks so much to anyone who can help me. I'm a new member here and I love this place!
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Old 10-17-2009, 12:08 AM   #2
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Default Re: Help Can't use new pets bed

It is an outside only item; it will only go outside in garden room or the treetop room which is outside. Just the way they program some things {some only go underwater, some go in or out, just depends}. Know it's frustrating but nothing really they will do about it; they programmed it to only go outside for some reason.
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Old 10-17-2009, 12:20 AM   #3
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Talking Re: Help Can't use new pets bed

Welcome, ilovecats711!

Are you trying to put your pet's hammock in an outdoor or treetop room? If yes, you'll need to contact Ganz again and tell them this because this would be a glitch.

If you're trying to put the hammock in a regular room though, you won't be able to since they made the hammock for outside/treetop rooms only. If you want your Turkey to sleep in its hammock, you may need to consider buying an outdoor room, or better yet, a treetop room (they're kind of cool!).

Either way, welcome to - it's a great place to be and a great source of information for all things !
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Old 10-17-2009, 06:22 AM   #4
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Default Re: Help Can't use new pets bed

It is an outside only item, since a turkey is a bird. So, you can only put it in a Treetop Room or outside. The best bet is to just place it in either of those choices. Good luck!

By the way, welcome to Webkinz Insider! If you have any more questions, feel free to VM me, and I would be more than glad to help you.
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