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Old 03-04-2009, 11:44 AM   #1
I is the Greatest!!!
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Default Unanswered: (HELP!!) Can't Log In To WW

OK ever since the maintenance this morning I haven't been able to get in to my Asian account. I have cleared my cache, history and cookies and still nothing. Does anyone have any other ideas BESIDES calling Ganz? This screen shot shows what happens every time I log in. Please any suggestions.

Last edited by CHRISBILL; 03-20-2009 at 04:26 AM..
CHRISBILL is offline Female
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Old 03-04-2009, 11:45 AM   #2
HomieWHONKâ„¢ the
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Default Re: (HELP!!) Can't Log In To WW

Did you try switching browsers? That usually works for me.
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Old 03-04-2009, 12:03 PM   #3
ife wanted me 2 be a
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Default Re: (HELP!!) Can't Log In To WW

I would say to contact your internet server could be a good idea, switching internet browsers (as dogluver620 said) is another great idea. you can always try this page in order to log in.

http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

Hope it helps!!
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Old 03-04-2009, 12:10 PM   #4
Webkinz :)
 
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Default Re: (HELP!!) Can't Log In To WW

I was on but got booted off just now. Probably more maintenance?
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Old 03-04-2009, 12:13 PM   #5
Webkinz :)
harfia has a spectacular aura about

Default Re: (HELP!!) Can't Log In To WW

I got on, adopted the Phoenix and the second I adopted him I got kicked off. I haven't been able to get on since. It will let me login, will load all my pet info, I can see the phoenix but I get the message can't connect to WW. Bummer. I want to check out my new phoenix and tree top room!!!
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Old 03-04-2009, 12:19 PM   #6
I is the Greatest!!!
Webkinz :)
 
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Default Re: (HELP!!) Can't Log In To WW

View Post Originally Posted by harfia
I got on, adopted the Phoenix and the second I adopted him I got kicked off. I haven't been able to get on since. It will let me login, will load all my pet info, I can see the phoenix but I get the message can't connect to WW. Bummer. I want to check out my new phoenix and tree top room!!!
That's the problem I'm having. Changing browsers WILL NOT help us. I was doing the same thing you were doing when I got logged out (adopting my pet) I hope we can get back in.
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Old 03-04-2009, 12:20 PM   #7
Hiddeninheatherwood
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Default Re: (HELP!!) Can't Log In To WW

OH thank goodness I am not the only one! I got kicked off when I tried to register my mystery pet. It shows a bengal tiger with the name I chose for my mystery pet, but I get booted right out. Perhaps we are all with the same group? I have 100+ pets and have been adopting heavily in the last week plus putting in series 4 cards
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Old 03-04-2009, 01:56 PM   #8
I is the Greatest!!!
Webkinz :)
 
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Default Re: (HELP!!) Can't Log In To WW

I called Ganz Several hours ago and still haven't heard from anyone. I know 1 thing this better not take as long to call me back like the last time this happened. It took 2 days for them to call. I don't want my crops to die.
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Old 03-04-2009, 02:20 PM   #9
Webkinz :)
harfia has a spectacular aura about

Default Re: (HELP!!) Can't Log In To WW

Ok. I just got back on. Since it froze up when I was adopting the phoenix I thought that he might be the problem. So I tried adopting another webkinz (one from my stash) that wasn't a phoenix and that fixed the problem. Instead of logging in I went to adopt a new pet, added it to my accoutn and when I was finished adopting i clicked play with pet and I got in. Hope this works for you if you are lucky enough to have an unadopted pet lying around.
harfia is offline Female
Old 03-04-2009, 02:25 PM   #10
flybabytina is a
Gift Trainee
 
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flybabytina is on a distinguished road

Default Re: (HELP!!) Can't Log In To WW

View Post Originally Posted by Red_Panda_lover
OH thank goodness I am not the only one! I got kicked off when I tried to register my mystery pet. It shows a bengal tiger with the name I chose for my mystery pet, but I get booted right out. Perhaps we are all with the same group? I have 100+ pets and have been adopting heavily in the last week plus putting in series 4 cards
I am having the exact same issue. I was so excited to register my mystery pet, I named him Kiwi. When I clicked on "start playing with my pet" i got kicked out. So I logged back in to see my pet. I can see that my pet is a little white mouse, and the front page of the newspaper loads, and then I get the error.
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